Recent Posts

51

Mitel Software Applications / Re: Getting Registration Lost When Enabling Softphone On Micollab Application

« Last post by johnp on November 20, 2025, 03:42:17 PM »

Almost sound like split dns isn't set up correctly as it should use the FQDN

52

Mitel Software Applications / Getting Registration Lost When Enabling Softphone On Micollab Application

« Last post by HungryHippo on November 20, 2025, 03:30:03 PM »

Hello Good Sirs,

I got a question with the Micollab client latest version 10.1.9 (build: 106554), I'm doing some test with securing our infrastructure that communicates to outside LAN to WAN and my issue now is that, I am getting registration lost when enabling our softphone inside our network and it doesnt matter if I have the teleworker on or off but If I used outside network it works fine. Is micollab doing some preliminary check with 3rd party or external mitel server before it enable the softphone capability of the client? I can see on the traffic log that its trying to communicate on 5061 port on a WAN ip, that IP is on a cloudproxy and cant confirm the legitimacy and if its legit I would rather allow its FQDN address to avoid ip changes issue on their side.

53

Introduction and Announcements / MUG Webinar: Mitel Device Portfolio Update

« Last post by Mitel User Group on November 05, 2025, 12:53:21 PM »

Join the Mitel User Group for our upcoming webinar on Mitel's Device Portfolio Update 2025. This session will spotlight the latest in DECT and IP device innovations and provide direction where Mitel is heading next.

Title: MUG Webinar: Mitel Device Portfolio Update
Date: Monday, November 10, 2025
Time: 10 am CT/5 pm CET

Learn More: https://mitelusergroup.org/events/miteldeviceupdate-2/

If you're not a member of the Mitel User Group, you can join for free today to access great educational resources and events: https://mitelusergroup.org/

54

Introduction and Announcements / MUG Training: Multimedia Configuration in Mitel CX for CloudLink

« Last post by Mitel User Group on November 05, 2025, 12:49:48 PM »

Join us for a special Mitel User Group training TOMORROW November 6 where Caroline Murphy will explore multimedia configuration in Mitel CX for CloudLink.

Title: MUG Training: Multimedia Configuration in Mitel CX for CloudLink
Date: Thursday, November 6, 2025
Time: 9 am CDT / 4 pm CET

Learn More: https://mitelusergroup.org/events/mitelcxforcloudlink/

If you're not currently a Mitel User Group member, join today to access great educational resources: https://mitelusergroup.org/

55

Mitel Jobs and Mitel Careers / Available for work

« Last post by fishhead64 on November 05, 2025, 10:41:16 AM »

Due to a company reorg, I find myself available for work.
I'm three years in from a migration from on-prem Nortel/Avaya to Mitel hybrid cloud. We implemented MiVB, MICC, NuPoint, Revolution, MiCollab and I feel I have a very good handle on these products from the admin perspective.

I've learned a lot in three years and can surely be an asset to any organization.
I don't see a lot of activity on this board, but I'm hoping to rekindle that!
If anyone knows any opportunities or resources, please let me know. I can share my contact info and resume, message me.
Thanks in advance!
Al Feinberg

56

Mitel MiVoice Business/MCD/3300 / Re: System Password reset in Linux

« Last post by sarond on November 04, 2025, 05:23:41 PM »

First enter MCD Shell
mcdDebug

Then to reset the password of system user with default password "password"
ResetLoginPassword "system"

57

Mitel MiVoice Business/MCD/3300 / System Password reset in Linux

« Last post by borogerson on November 04, 2025, 01:03:02 PM »

What is the command to reset the system password from MSL Command line.

58

SIP On Mitel / Re: help with configuring Grandstream HT802V2 for SIP to Analog through MBG

« Last post by HungryHippo on October 31, 2025, 08:37:42 AM »

Found the problem, on the MBG server I checked the extension's teleworker profile I changed the user id of the set aside authentication, it has to be the same as icp side authentication. It was creating a different username. I reset the password too just to be sure.

I'm not sure if that is the right way to do it or should have I just need to use the default user account that the system generated when it created the teleworker profile but it worked so I'm good with that.

As usual, thanks for all the help guys. You guys always point me to the right direction to troubleshoot.

59

SIP On Mitel / Re: help with configuring Grandstream HT802V2 for SIP to Analog through MBG

« Last post by ACDeezNutz on October 31, 2025, 12:25:43 AM »

That enables teleworker, but the teleworker password is in the MBG.

60

SIP On Mitel / Re: help with configuring Grandstream HT802V2 for SIP to Analog through MBG

« Last post by HungryHippo on October 30, 2025, 04:52:11 PM »

Are we talking about this teleworker settings here on the micollab server?  See attachment.