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Mitel MiVoice Business/MCD/3300 / How to auto assign different phonebooks/LDAP searches to Mitel 5614
« Last post by JustinMila on December 09, 2025, 05:02:18 AM »Hi everyone,
we are running a MiVoice Business environment with a large number of Mitel 5614 DECT handsets managed through WSM3.
Different departments require different subsets of the corporate directory. Today we are manually pushing static phonebooks per department, and this doesn’t scale well.
I am trying to understand what options MiVoice Business and the 5614 Phones provide to automate this:
1. Is there a supported way to dynamically assign a specific phonebook to a device based on the user’s attribute in Active Directory for example?
(e.g., department, location, custom group), without manually touching WSM profiles?
2. Alternatively, can the 5614 issue LDAP queries with a device-specific filter, so each phone only sees the contacts that match its user’s AD group?
If yes, how can the filter be generated and delivered per device?
3. Are there best practices or Mitel components (e.g., LDAP proxy, middleware, rules engine) that enable this kind of automation at scale?
Any guidance, examples or documentation pointers would be greatly appreciated — especially solutions proven in environments with multiple departments and frequent personnel changes.
Thanks in advance!
we are running a MiVoice Business environment with a large number of Mitel 5614 DECT handsets managed through WSM3.
Different departments require different subsets of the corporate directory. Today we are manually pushing static phonebooks per department, and this doesn’t scale well.
I am trying to understand what options MiVoice Business and the 5614 Phones provide to automate this:
1. Is there a supported way to dynamically assign a specific phonebook to a device based on the user’s attribute in Active Directory for example?
(e.g., department, location, custom group), without manually touching WSM profiles?
2. Alternatively, can the 5614 issue LDAP queries with a device-specific filter, so each phone only sees the contacts that match its user’s AD group?
If yes, how can the filter be generated and delivered per device?
3. Are there best practices or Mitel components (e.g., LDAP proxy, middleware, rules engine) that enable this kind of automation at scale?
Any guidance, examples or documentation pointers would be greatly appreciated — especially solutions proven in environments with multiple departments and frequent personnel changes.
Thanks in advance!