Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Ring Group After hours

« on: September 19, 2012, 09:02:23 PM »

You should be able to send 2 to a system speed call that goes out to a cell.   
Be sure  to check "over ride toll security" in the speed dial.

Any idea what option that would be? I see where we can send it to another mailbox, but not very clear on just forwarding it to a number or speed dial

2

Mitel MiVoice Business/MCD/3300 / Re: Ring Group After hours

« on: September 19, 2012, 08:46:35 PM »

Yep we found that out. We decided to just leave it as a multicall extension. The problem we are looking at now is how to make the 6510 VM forward to a voicemail box when 1 is pressed and forward out to our on call phone when 2 is pressed.. All out of the same mailbox and call tree

3

Mitel MiVoice Business/MCD/3300 / Re: Ring Group After hours

« on: September 19, 2012, 03:51:39 PM »

Not looking promising in the call re-routing options. Unless there is something I'm missing to add that in there as a reroute point

4

Mitel MiVoice Business/MCD/3300 / Ring Group After hours

« on: September 19, 2012, 02:45:09 PM »

Hey Guys.

Just inherited our first Mitel system. We are working on department number which is currently a Multicall line assigned to all of our phones. We would like to migrate that to a Ring Group and schedule it for our regular business hours automatically instead of having to manually forward out the multicall line.

We've setup the Ring Group and setup the over flow point and all of that works as expected. The problem were facing is how we take that Ring Group and automatically forward it to the overflow point after hours.

Can we do this or are we better off leaving it alone?