Messages

1

Mitel MiVoice Business/MCD/3300 / Re: M Line

« on: November 14, 2012, 09:53:24 AM »

I try to investigate a particular issue with integration via trunk-sip with CUCM , than i try to understood each feature in sip-peer-profile for manage correct configuration and delete issue .
I am specialist of a lot system , but i am little experience with Mitel 3300 ICP
thanx

2

Mitel MiVoice Business/MCD/3300 / M Line

« on: November 13, 2012, 08:15:03 AM »

 What is the meaning of M Lines in Multiple sip peer profile
Thanx

3

Mitel MiVoice Business/MCD/3300 / info: MSGConnectionTx.cpp (Mitel 3300)

« on: November 05, 2012, 06:16:41 AM »

Hi at all , sorry in this logs , number after cpp; what is ? extension ??

MSGConnectionTx.cpp;414
MSGNegotiator.cpp;367

Thanx
Bruno

4

Mitel MiVoice Business/MCD/3300 / Re: debug

« on: November 01, 2012, 09:15:05 AM »

Thanx Martyn ,

Issue: sometime incoming call goes to extension ( random ) , than when extension answer a call it drop .When i have this issue Logs is 4280  , after extension cannot call to external or receive call from external .
1. extension place a outgoing call after zero prefix , i receive congestion
2. extension when answer a external incoming call , call drop
in this case i have logs 4282 connection already exists.....
Need first reset a extension , but after 2/3 calls issue occurs
After more restart extension , issue moved to another extension , sometime issue occurs at a multiple extension at same time .

Need restart system , for 1/2 day all work fine after issue occurs .
Normally issue are on TDM, PortId=14, CompId=24 or Tx[ TDM, PortId:3, CompId:13

I don't know very well mitel icp3300 , this issue occurs after upgrade 14 sip trunk from mitel to cisco call manager . But i suppose we are a problem on tdm o database corrupted .

I want know if it possible trace examole [CID:4909160] already exists for restart connection or disable some port fault ... without restart callserver .

ps. when phone cannot place outgoing/incoming call , if i debug extension using up/down release up (cfg 234) and i go to maintenance i have a logs recorded .

ps. i have try system not sincronize with PSTN , after manage correctly clock with isdn issue are decrese . But sometime occurs

Help me !!

5

Mitel MiVoice Business/MCD/3300 / Mitel 3300 Debug Commands

« on: October 31, 2012, 09:41:13 AM »

Hi at all ,

there are command to debug this logs , and if it is possible restart CID:4909160 alredy exists


Log Number:    4282
Date:    2012/Oct/31
Time:    11:32:43
Source:    MSGMH
Description:    Open MID:8494bdf1 CID: 494b16a MSGConnection[CID:4909160] already exists, OpenRxNack to CCC. 
File Name and Line Number:    MSGNegotiator.cpp;367


Log Number:    4280
Date:    2012/Oct/31
Time:    11:32:40
Source:    CCC_Ipsw
Description:    CompleteFsmRequest: MID:9b36bdcf CID: 4909160 PCC[ 0x4909160 ]: Tx[ IP_PHONE, PortId:359, CompId:1, DN:458 ] Rx[ TDM, PortId=14, CompId=24, DN: ] completed in [ 10000 ] msec in state [ RX_CLOSED ] with a failure [ FSM_RX_CLOSE_TIMEDOUT ]
File Name and Line Number:    IPSwSP_fsm.cpp;5176

6

Mitel MiVoice Business/MCD/3300 / Re: Warning Alarm

« on: October 30, 2012, 10:20:49 AM »

Hi at all , i have solved issue .
this issue is present after upgrade 16 sip-trunk to Cisco Call Manager .
We have found that PBX isn't sincronize with ISDN PRI , after set clock correctly for the moment no problem

thanx

7

Mitel MiVoice Business/MCD/3300 / Re: Clock

« on: October 30, 2012, 10:18:15 AM »

thanx

8

Mitel MiVoice Business/MCD/3300 / Clock

« on: October 29, 2012, 01:50:53 PM »

sorry i have see that my system isn't Synchronize with PSTN .
I have Card on PLID 7 1 2 [1-30ch] , in network Synchronization what PLID need 7 1 2 1 ?

sorry i am not expert on ICP3300

9

Mitel MiVoice Business/MCD/3300 / Re: Request - How to list Mitel 3300 PLIDs

« on: October 29, 2012, 12:31:39 PM »

Hi there are command for investigate this issue , go to session already exixsts and dropped it ?

Log Number:    3056
Date:    2012/Oct/29
Time:    16:28:26
Source:    MSGMH
Description:    Open MID:8782b539 CID: 782b03e MSGConnection[CID:71f8fb8] already exists, OpenTxNack to CCC. 
File Name and Line Number:    MSGNegotiator.cpp;367
 

10

Mitel MiVoice Business/MCD/3300 / Re: Request - How to list Mitel 3300 PLIDs

« on: October 28, 2012, 09:54:09 AM »

thanx
sorry , from web we cannot delete some phone , there are a command for force deleting phone via maintenance command ?

11

Mitel MiVoice Business/MCD/3300 / Re: Warning Alarm

« on: October 28, 2012, 09:52:42 AM »

We have not more trunk , i suppose we have a corrupt database .
But we cannot able to investigate better for find this issue  , because we not know more command on Mitel
I suppose we have delete phone not correctly and after this command issue occurs

12

Mitel MiVoice Business/MCD/3300 / Warning Alarm

« on: October 27, 2012, 10:41:47 AM »

Hi at all , i have this issue .
From 3 week my Mitel 3300ICP rel 9 , randomly phone when answer incoming call "call drop" after it when phone try to make external call each time that is make 0xxxx i receive congestion .
I reboot phone , for 1-2-3-x call work after issue occurs .
I must restart callserver .
When i have this issue into software logs warning i receive it

Log Number:    2214
Severity:    Warning
Date:    2012/Oct/26
Time:    12:12:29
Source:    CCC_Ipsw
Description:    CompleteFsmRequest: MID:9b990989 CID: 799014d PCC[ 0x799014D ]: Tx[ TDM, PortId:20, CompId:24, DN: ] Rx[ IP_PHONE, PortId=501, CompId=1, DN:458 ] completed in [ 10020 ] msec in state [ STREAM_CLOSED ] with a failure [ FSM_TX_CLOSE_TIMEDOUT ]
File Name and Line Number:    IPSwSP_fsm.cpp;5176


Log Number:    2215
Severity:    Warning
Date:    2012/Oct/26
Time:    12:12:32
Source:    MSGMH
Description:    Open MID:849ee998 CID: 49ee156 MSGConnection[CID:49ac14c] already exists, OpenRxNack to CCC. 
File Name and Line Number:    MSGNegotiator.cpp;367

13

Mitel MiVoice Business/MCD/3300 / Request - How to list Mitel 3300 PLIDs

« on: October 27, 2012, 10:31:18 AM »

Hi at all , i need list all PLID used from my Mitel ICP 3300 .
There are a command for it

thanx in advance