Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Forward to voicemail with number press

« on: February 23, 2022, 06:24:18 PM »

I have the voicemail box ready, I just don't understand how you make it so when you press "3" it goes to that voicemail box? As in, when someone calls our external number and the greeting plays.

I tried to look at editing the main extension's settings but couldn't see a place where you can set what happens if a caller presses a number on their keypad.

2

Mitel MiVoice Business/MCD/3300 / Re: Forward to voicemail with number press

« on: February 23, 2022, 06:07:48 PM »

Hi

Thanks for the reply.

Its running on the Mitel 3300 Controller. There are no multi level auto attendants that I can see (there are no entries when I click on it)

I'm not sure what micollab and nupoint is or how to check if I'm using it.

3

Mitel MiVoice Business/MCD/3300 / Forward to voicemail with number press

« on: February 22, 2022, 07:03:29 PM »

Hi

I have a Mitel MiVoice Business system, I already have an answering message for external calls where you press 1 to leave a voice message for X, and 2 to talk to somebody.

I've searched all around system administration but I can't seem to find out how to add "3" and make that forward to a particular voicemail box that I already have set up?

Any help would be great