Messages

1

Aastra - MiVoice Office 400 and MiVoice MX-One / Mitel 6940 on SMBC

« on: May 15, 2023, 06:00:28 AM »

Hi, we are spread over four locations with an smbc at our main office, and 6940s as deskphones.

At our main office 6940 deployment works as intended, it boots and find the smbc so i can log in. But at the other locations the only option is mivoice connect. So, what should i tell my colleauge who sits on the IT bit?

2

Aastra - MiVoice Office 400 and MiVoice MX-One / Redirect incomming callerid at transfer.

« on: September 25, 2020, 09:37:58 AM »

Hi, i need to redirect the incoming caller id at transfer. 1111 calls 2222, 2222 answers and transfers to 3333, i want 3333 to see the number 1111.

Running mitel smbc and 6940 phones.

3

Aastra - MiVoice Office 400 and MiVoice MX-One / Import .wav SMBC

« on: February 04, 2020, 07:14:09 AM »

How do I import a courtesy.wav on a Mitel SMBC?

4

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Need help - Time Controlled Function

« on: December 02, 2019, 09:32:56 AM »

Remove or change the switchgroup assignment to a higher number.  You allocated them to Switch Group 1.

Thanks 

5

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Need help - Time Controlled Function

« on: December 02, 2019, 07:17:25 AM »

That should work.

How do you check that it does not switch back?

I have programmed switch pos 2 function on my 6940 that goes red when in pos 2.
Also checking config -> routing -> graphical view -> switch group

6

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Need help - Time Controlled Function

« on: December 02, 2019, 06:47:27 AM »

Sorry, that came out wrong. At 12:40 the call server was in pos 1, and i programmed this:

ID   Name   Function   Repeated   Start day   Stop day   Execution date and time Switch group
1   Dag           *85011   Enabled   Monday   Friday   12:42                       1
2   Kveld   *85012   Enabled   Monday   Friday   12:41                       1

The server went from pos 1 to pos to 2 at 12:41, but not back at 12:42, am I still fooling around here?

7

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Need help - Time Controlled Function

« on: December 02, 2019, 06:03:19 AM »

Here's a simple example:

IDName         FunctionRepeatedStart dayStop dayExecution date and time    Switch group
1Day Mon-Fri  *85011 Enabled  Monday  Friday     08:30                            20
2Night Mon-Fri*85012 Enabled     Monday  Friday     17:30                            20

Ok, I have done this, and the switch group changes from pos 1 to pos 2 at 17:30, but not back to pos 1 the next day?

Håvard

It depends on which day you are talking about. It should switch during weekdays and be at position 2 from Friday but not back to SW pos. 1 on Saturday and Sunday in this example. It will switch to position 1 again on Monday.

Sent from my SM-G965F using Tapatalk

IDName         FunctionRepeatedStart dayStop dayExecution date and time    Switch group
1Day Mon-Fri  *85011 Enabled  Monday  Friday     11:54                            1
2Night Mon-Fri*85012 Enabled     Monday  Friday     11:56                            1

Tried this just now, went from 1 to 2, but not back?

8

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Need help - Time Controlled Function

« on: December 02, 2019, 05:28:50 AM »

Here's a simple example:

ID   Name            Function   Repeated   Start day   Stop day   Execution date and time    Switch group
1   Day Mon-Fri     *85011    Enabled     Monday     Friday        08:30                               20
2   Night Mon-Fri   *85012    Enabled     Monday     Friday        17:30                               20

Ok, I have done this, and the switch group changes from pos 1 to pos 2 at 17:30, but not back to pos 1 the next day?

Håvard