Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Analog Power Fail for Mitel AX and Mitel CX-ii - 4+12 combo, 24onsp, ASUii...

« on: April 09, 2019, 11:24:49 AM »

Thank you @acejavelin - that's exactly what I was looking for - hardware technical reference manual (i.e. http://edocs.mitel.com/TechDocs/Platforms/3300ICP/MiVB-7.2/sysadmin/pdfs/mivoice_business_7.2_htrm.pdf ) describes it on Page 47.

Thanks!

2

Mitel MiVoice Business/MCD/3300 / Analog Power Fail for Mitel AX and Mitel CX-ii - 4+12 combo, 24onsp, ASUii...

« on: April 09, 2019, 09:35:57 AM »

I'm trying to find information for both the AX Control unit, as well as the CX-ii control unit, related to 4+12 combo cards (4 analog trunks, 12 analog stations) and/or 24 port ONSP (analog station) and/or ASU-ii with 24-port ONSP cards.
I discovered by accident that Analog POTS lines plugged into the 4+12 combo cards on the AX Control unit will "power fail" and ring through to some Analog stations while the system is not fully booted or is powered off.
Is there anywhere in the THB or other documentation that explains how these are configured or work ?

3

Mitel MiVoice Business/MCD/3300 / Mitel AX 3300 - slow boot up / old flash cards

« on: March 09, 2019, 02:59:34 PM »

Good afternoon - anybody have ideas for Mitel AX Controller 3300 that when new only took 10-12 minutes to boot up, but after years of service now takes anywhere from 25-35 minutes to fully boot up ?
How often, if ever, should the flash cards be replaced?
I've not tried purging maintenance logs, would that help, if so, how to do it ?
Any other suggestions? (Scheduling daily/weekly automatic reboot scheedule?)

Thanks !

4

Mitel MiVoice Business/MCD/3300 / Re: Can we add 6867i sip phones to CX-II contorller running MCD or MiVB?

« on: December 03, 2018, 01:02:11 PM »

@VinceWhirlwind - Thank you - that worked !

During my testing in the lab, i found the astra 6867i is able to call to analog stations and receive calls from analog stations with no problems;
However, when calling from (for example) an IP Phone (mitel 5312) on the same lab to or from the Astra 6867i SIP phone, the call rings but SIP-to-SIP there is no talk-path either direction.

Any ideas what may cause this?
5312 to/from another 5312 IP set works fine;
6867i to/from 6867i SIP sets work fine;
Analog to/from 5312 IP sets work fine ;
Analog to/from 6867i SIP sets work fine;
 * only trouble calls are:  5312 IP set to/from 6867i SIP sets call goes but there is no audio on either end of the call.

Also - is there a quicker way to factory default these without knowing the administrator password (factory default password does not work, admin password is unknown).
I was able to re-load the firmware and reset it that way, but was hoping for a quicker key-sequence method if available.

Thanks again!

5

Mitel MiVoice Business/MCD/3300 / Can we add 6867i sip phones to CX-II contorller running MCD or MiVB?

« on: November 28, 2018, 02:41:27 PM »

Can we add 6867i sip phones to CX-II contorller running MCD or MiVB?
I've come into some of these phones and want to test them in my lab environment. Never configured a 6867i before, not sure if it should be able to be used with my CX-II or AX controllers - both lab systems can run up to the latest MCD or MiVB.
Any tips on how to add these to the setup? I connect them to the LAN they get an IP from my router and i can get to their Web GUI but they dont seem to have a place for me to tell to to log onto my CX-II or AX units.

6

Mitel MiVoice Business/MCD/3300 / Having trouble licensing 3300 CX-II

« on: October 25, 2018, 11:09:14 AM »

The 3300 CX-II is behind a customer firewall - So I do the following:

1 - Plug my laptop directly into Mitel Network port (so it is no longer on customer network) ;
2 - Set my IP to 10.10.10.2, subnet to 255.255.255.0, gateway blank ;
4 - Join Open Wifi on my Laptop,
3 - connect to customer mitel directly using Internet Explorer at 10.10.10.3 ;
4 - log into Mitel, attempt to license and get Error that it can not contact AMC.

The wifi is open and i have no firewall on laptop.   What am I doing wrong? I thought I've done this in the past successfully but it's been a while. Do I need to set a gateway or a specific DNS on the Mitel ?