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Mitel MiVoice Business/MCD/3300 / Re: Sales Phone After Hours Message Not Working
« on: April 28, 2025, 03:29:09 PM »
It may have been working but no one was logged in to the queue. Would have to see what that defaults to.
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Mitel MiVoice Business/MCD/3300 / Re: Sales Phone After Hours Message Not Working
« on: April 23, 2025, 09:58:54 AM »
I'm not sure I understand - it says the call rang sales at 1pm on Saturday when it wasn't open, but below it looks like they are open 8:30-5 on Saturday.
Are you setting the schedule up in a call director or business schedule?
Are you setting the schedule up in a call director or business schedule?
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Mitel MiVoice Business/MCD/3300 / Re: MiVB FXO device
« on: April 14, 2025, 08:37:20 AM »
TA 7100 series here. Mostly for FXS but my understanding is they're configurable either way. 7108's have been absolute troopers in closets with less than ideal conditions.
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Mitel MiVoice Business/MCD/3300 / Re: How to check in realtime IP phones status in MIVB 10.x
« on: March 17, 2025, 03:33:28 PM »
It depends on what you want to accomplish. STATE EXTENSION in maintenance commands will show you if a phone is online.
If you're looking for more detail on larger groups of phones, Contact Center is the way to go.
If you're looking for more detail on larger groups of phones, Contact Center is the way to go.
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Mitel MiVoice Business/MCD/3300 / Re: Mitel Custom Repository for software upgrade
« on: March 13, 2025, 04:21:59 PM »
Take out the 10.2.0.57 in the custom repo field and give it a try.
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Mitel Software Applications / MiCC Scheduled Reports
« on: March 06, 2025, 08:29:12 AM »
Is there a way in YSE or the server I can see scheduled email reports for all users? We have some really old ones trying to email to users that haven't been around in a while I'd like to clear out.
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Mitel Jobs and Mitel Careers / Re: Available for work
« on: February 26, 2025, 12:59:33 PM »
That sucks - I'll keep an eye out through our vendors/support.
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Mitel MiVoice Business/MCD/3300 / Re: external forward from autoattendant
« on: February 20, 2025, 12:01:59 PM »I have a whole department that has their extensions being forwarded to their cell phones. This works when dialing the extension from internal but not when calling from external (dialing the main campus line) and when the auto attendant says to enter the extension at any time, you can enter in said extension but it just loops back to the auto attendant, not forwarding to the cell.
For each individual, I do have allow forward to external set to YES in their COS, is there something I need to change on the auto attendant?
When they're forwarding run LOCATE FEATURE EXTENSION XXXX in maintenance commands, where XXXX is the extension. Is it set to call forwarding always? People can set Call forwarding internal which almost sounds like what's going on here.
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Mitel MiVoice Business/MCD/3300 / Re: MWI button appearance
« on: February 13, 2025, 11:17:44 AM »
The MWI stays "off" even when there is a new message on 6187?
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Mitel MiVoice Business/MCD/3300 / Re: Users unable to change greeting - "System is Full Message"
« on: January 29, 2025, 10:25:12 AM »
I haven't seen this exactly but seen a failing RAID controller do some funny stuff with the disks.
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Introduction and Announcements / Re: Hello from Oregon/Washington
« on: December 11, 2024, 10:52:29 AM »
Welcome aboard!
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Mitel Software Applications / Re: MiCollab App + Desktop Client Failing Registration
« on: December 09, 2024, 08:34:38 AM »
Do you have enough licenses? Are they all the same type? Could be firewall if it's different locations. Unfortunately there's not enough detail with versions and client set up to really dig in.
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Mitel MiVoice Business/MCD/3300 / Re: sudden voice/ring quality issues internally on MiVB MX III 9.1
« on: December 05, 2024, 03:02:43 PM »
Have they deployed any new radio or wireless equipment?
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Mitel MiVoice Business/MCD/3300 / Re: MiVoice Business - Auto attendant
« on: December 05, 2024, 08:30:30 AM »
There are several ways but one of the most straightforward is a System Speed Call.
Hi ZuluAlpha, could you explain? Sorry, but i have a lot of years working with another brand of PBX, but i'm new with Mitel.
Many thanks!!
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There is a form called "System Speed Calls" that you can point a DID to another destination on your system.
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Mitel MiVoice Business/MCD/3300 / Re: MiVoice Business - Auto attendant
« on: December 04, 2024, 09:55:25 AM »Hi everyone, i'm implementing an AA with the embedded VM.
The AA is working well, in the DID form, I've the DID Number redirected to DN 6000. How can I create a dummy (or virtual or phantom) DN thats no consume an user license? Because actually, I made it works with the DN 6000 as Generic SIP Phone.
Many thanks for all
There are several ways but one of the most straightforward is a System Speed Call.