MiVoice Business - Auto attendant

[ggesto]

Hi everyone, i'm implementing an AA with the embedded VM.
The AA is working well, in the DID form, I've the DID Number redirected to DN 6000. How can I create a dummy (or virtual or phantom) DN thats no consume an user license? Because actually, I made it works with the DN 6000 as Generic SIP Phone.

Many thanks for all

[johnp]

This would depend upon what version is running. Current has potentially the ability to do callflow

[ggesto]

Hi johnp, thanks. I have the latest version. And I create a call flow. But how I can create a DN that not consumes an IP User License? Actually I create a DN as usual, but I think that should do it from another way and I don't know how.

[ZuluAlpha]

Hi everyone, i'm implementing an AA with the embedded VM.
The AA is working well, in the DID form, I've the DID Number redirected to DN 6000. How can I create a dummy (or virtual or phantom) DN thats no consume an user license? Because actually, I made it works with the DN 6000 as Generic SIP Phone.

Many thanks for all

There are several ways but one of the most straightforward is a System Speed Call.

[ggesto]

There are several ways but one of the most straightforward is a System Speed Call.
[/quote]

Hi ZuluAlpha, could you explain? Sorry, but i have a lot of years working with another brand of PBX, but i'm new with Mitel.
Many thanks!!

[ZuluAlpha]

There are several ways but one of the most straightforward is a System Speed Call.

Hi ZuluAlpha, could you explain? Sorry, but i have a lot of years working with another brand of PBX, but i'm new with Mitel.
Many thanks!!
[/quote]

There is a form called "System Speed Calls" that you can point a DID to another destination on your system.

[johnp]

I would set this up using a trusted license, I usually make them 5020 phones as it is the default for a Nupoint port