Messages

1

MiVoice Office 250/Mitel 5000 / Down Mitel 5000

« on: October 18, 2016, 02:24:58 PM »

There was a massive power failure in my customer's neighborhood and now the system can't reboot it has an error message System Alarm #10....10221 OFF HOOK what does that mean?

2

Mitel MiVoice Business/MCD/3300 / Re: System Down Assistance required

« on: August 21, 2016, 10:01:33 AM »

I am using the procum plus terminal connection with db 9 connector I see the system trying to boot up but gets to Network Service Layer Coordinator Successfully started then gets to a stage Copy ok 6332767 bytes copied and stops at 12301336/15441920 after some 25-30 minutes it starts rebooting.

3

Mitel MiVoice Business/MCD/3300 / System Down Assistance required

« on: August 20, 2016, 06:02:50 PM »

I need a tech support personnel to help me restart a system I am programming and made a mistake by not choosing the correct IP phone and left it connected to the system over night now both lan ports are lit without any ethernet cable connected, so there is a major alrm preventing the system from starting; call me at 917-912-2285 if you are available and can help me get the system back up.

4

MiVoice Office 250/Mitel 5000 / MOH ON TRANSFER

« on: April 28, 2016, 11:35:16 AM »

Good morning my system is plan a split second of the moh message when the automated attendant answers a new call; is there a feature code to turn it off or this done in administration?

5

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000/Inter-tel...inherited

« on: April 20, 2016, 11:52:37 AM »

Is there a way to disable off hook voice ring on an extension, this customer complain that when he is on a call using a speakerphone
an incoming call rings the phone which is distracting?

6

MiVoice Office 250/Mitel 5000 / Mitel 5000/Inter-tel...inherited

« on: April 04, 2016, 01:54:47 PM »

First I inherited a customer with this system; I did my training on the ICP when we used the hyper terminal to program it;but never encountered the 5000 until I ran into this customer
who does not remember who installed the system.
So my question is first off is there a proprietary software used to program this system and how can I acquire it?
Password:  is there a way to find this without defaulting the system?
SIP Trunking: is the system able to accept SIP trunks?
Incidentally I have done Inter-Tel GLX, GMX 48 & 52 systems back in the day.

Help anyone?