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Mitel MiVoice Business/MCD/3300 / Route dialed external number to internal extension
« on: March 13, 2014, 11:16:37 AM »
In our company we have a Mitel 3300.
We have different locations, and they all use this Mitel system.
All of our locations have their own set of phonenumers, but they all begin with 088 887 xxxx
The last 4 digits are extensions and the first one of that set is for the location.
So my location begins with 1(234) and another location begins with 2(234), etc.
When an empolyee of one location calls another employee, they use the full number, including the 088 887 numbers.
Mitel thinks this is an external call and we get charged for this.
I would like to know if there is a way to check all outbound calls and if someone is calling 088 887 1234 Mitel can redirect it to the extension 1234.
Thanks for you help.
We have different locations, and they all use this Mitel system.
All of our locations have their own set of phonenumers, but they all begin with 088 887 xxxx
The last 4 digits are extensions and the first one of that set is for the location.
So my location begins with 1(234) and another location begins with 2(234), etc.
When an empolyee of one location calls another employee, they use the full number, including the 088 887 numbers.
Mitel thinks this is an external call and we get charged for this.
I would like to know if there is a way to check all outbound calls and if someone is calling 088 887 1234 Mitel can redirect it to the extension 1234.
Thanks for you help.