Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 LX Not Working

« on: March 08, 2011, 10:15:02 AM »

I should clarify things.  I can't get the software to load.  The controller pulls the first small file Lite8260.tar and extracts it no problem but when it gets to the next file it pulls fine but when it tries to extract the file I get the checksum error.  The same software loads without a problem on the spare that I had to replace the bad one with. 

2

Mitel MiVoice Business/MCD/3300 / Mitel 3300 LX Not Working

« on: March 07, 2011, 03:02:00 PM »

When I go to load a backup on my Mitel 3300 LX I get the message that the sysro.tar file cannot be extracted due to a bad checksum.  I have also noticed that the system is not as loud as it was before having issues.  The side fans are not turning but everything else appears normal outside of the restore issues I am having.

Any ideas out there?

3

Mitel MiVoice Business/MCD/3300 / Re: Voice mail routing

« on: November 23, 2010, 10:50:17 PM »

Will try that thanks.

4

Mitel MiVoice Business/MCD/3300 / Voice mail routing

« on: November 22, 2010, 02:46:19 PM »

Can anyone one tell me how to go about hanging up an outside call that only listens to a menu node or announcement only voice mail message.  Currently if the user hears the message the system automatically routes them to the auto attendent or system mailbox.  I would like for the call to simply disconnect.  System type Mitel 3300 ICP v 5.

5

Mitel MiVoice Business/MCD/3300 / Re: Intermittent voice loss

« on: August 10, 2010, 06:05:02 PM »

Strange thing is there are no alarms or warnings in the logs regarding DSP, E2T or any other as best as I can determine.  I agree that the E2T may be ready to blow since we have been running on this unit for over 5 years.

6

Mitel MiVoice Business/MCD/3300 / Re: Intermittent voice loss

« on: August 05, 2010, 01:51:53 PM »

In the test scenerios we were IP to TDM and TDM to IP only.  It is much more difficult to recreate the voice loss in the IP to IP attempt.

7

Mitel MiVoice Business/MCD/3300 / Re: Intermittent voice loss

« on: August 05, 2010, 01:50:04 PM »

That is correct.  When I perform a resource trap on the call I notice after placing a call on hold that a different channel and transmit link is used.

8

Mitel MiVoice Business/MCD/3300 / Re: Intermittent voice loss

« on: August 04, 2010, 04:00:38 PM »

PRI Trunks

Digital and IP Sets

4000 series digital and  5215, 5240 Ip

No alarms on system or on NSU's

We have only been able to recreate internally station to station once.  I have been able to recreate the voice loss while on good calls by placing them on hold to get the channels where no outgoing voice consistently goes to silence.  I can always hear the other end.  There have been no network changes made to my knowledge.  I am responsible for those changes and we have done nothing.

9

Mitel MiVoice Business/MCD/3300 / Intermittent voice loss

« on: August 03, 2010, 01:40:53 PM »

I am using a 3300 ICP rl 5.0.1 and all of a sudden on some incoming and outgoing calls the caller cannot hear our voice but we can hear theirs.  We have replace DSP cards thinking that this would solve the problem to no avail.  Can anyone provide some ideas on what could be causing this issue.