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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sunspark on August 03, 2020, 05:23:32 PM

Title: Users with spreadsheet
Post by: sunspark on August 03, 2020, 05:23:32 PM
I imported 300 users with the spreadsheet file, and my client asked me to change the extensions.  How can I do ?  Force to delete users first?
Title: Re: Users with spreadsheet
Post by: ZuluAlpha on August 04, 2020, 08:20:53 AM
I have never known an easy way to mass delete but would certainly be interested to know if one exists.
Title: Re: Users with spreadsheet
Post by: johnp on August 04, 2020, 05:10:18 PM
You could likely do an import with bogus numbers for all, then another for the true value
Title: Re: Users with spreadsheet
Post by: sunspark on August 04, 2020, 05:27:28 PM
You could likely do an import with bogus numbers for all, then another for the true value

i don't understand what do you mean.

For example i imorted from extension 1000 to extension 2000 , then the customer ask me to change 1000 by 3000 .....

how can you do that ?
Title: Re: Users with spreadsheet
Post by: lundah on August 06, 2020, 07:17:45 PM
If all you need to do is change the extension number, export the Users and Services, change what you need to change, then re-import. As long as the GUID field doesn't change, the system should recognize it as a change and not an add.
Title: Re: Users with spreadsheet
Post by: sunspark on August 06, 2020, 08:12:53 PM
If all you need to do is change the extension number, export the Users and Services, change what you need to change, then re-import. As long as the GUID field doesn't change, the system should recognize it as a change and not an add.

nop , it doesn't' work this way , i already tested