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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mcastle on July 21, 2018, 03:04:52 PM

Title: Delayed outgoing dial tone
Post by: mcastle on July 21, 2018, 03:04:52 PM

We have been having intermittent issues with only a certain group of phones having delayed outgoing calls. The dial tone starts ringing after 30 seconds or doesn't at all. What could be the cause of this or where can I begin trouble shooting this issue? We use SIP trunking through comcast, with our mitel 3300. Any suggestions?

Title: Re: Delayed outgoing dial tone
Post by: VinceWhirlwind on July 22, 2018, 08:29:37 PM

30 seconds sounds like too long to be inter-digit timeout, but you should rule that out first. Check which Digits Dialled the outgoing call is matching and make sure it is an exact match rather than n+unknown.

Title: Re: Delayed outgoing dial tone
Post by: mcastle on July 28, 2018, 04:43:29 PM

Quote from: VinceWhirlwind on July 22, 2018, 08:29:37 PM

30 seconds sounds like too long to be inter-digit timeout, but you should rule that out first. Check which Digits Dialled the outgoing call is matching and make sure it is an exact match rather than n+unknown.

Digits dial are 9 follow by 7, no unknown numbers, if calling within the area code. Outside local area code they must dial 91 + 10, the inter digit timer is set to 10 seconds