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91
Mitel Software Applications / Re: Micollab IDS Managed Client user information
« Last post by lundah on March 26, 2024, 05:52:46 PM »
Look in your Detained User Updates, there should be an Update record for the user that you just need to check the checkbox for and then click "Save".
92
Mitel MiVoice Business/MCD/3300 / Re: Dialing issue with the 5304 IP phones
« Last post by lundah on March 26, 2024, 05:51:40 PM »
Quote from: patrickez on March 26, 2024, 01:22:47 PM
The problem with the 5304 phone is the design of the plastic pieces are not rigid enough to keep the parts of the hookset switch steady. So when someone stabs there finger at the number pad, it deforms the frame and closes the hook even though the handset is not in the cradle.  It's momentary, but enough to screw up the call.
I found a way to tie the plastic body layers together so it keeps the hookset stable.  Disassemble the phone and you will see a "well" that the hookswitch parts rest in.  You can tie the top layer down to the well by drilling 2 small holes at the bottom of the well and carefully thread some strong waxed lacing string through the holes and tie the circuit board down on top of it. I can provide pictures if you want to see how to do it.  It take about 30 minutes to do it which is usually a little less then buying a new phone (that will do the same thing eventually).

At this point the whole 5300 line has been EOL for a good 5+ years. You're better off just going ahead and spending the money for a 6905 or 6910.
93
Mitel MiVoice Business/MCD/3300 / Re: Dialing issue with the 5304 IP phones
« Last post by patrickez on March 26, 2024, 01:22:47 PM »
The problem with the 5304 phone is the design of the plastic pieces are not rigid enough to keep the parts of the hookset switch steady. So when someone stabs there finger at the number pad, it deforms the frame and closes the hook even though the handset is not in the cradle.  It's momentary, but enough to screw up the call.
I found a way to tie the plastic body layers together so it keeps the hookset stable.  Disassemble the phone and you will see a "well" that the hookswitch parts rest in.  You can tie the top layer down to the well by drilling 2 small holes at the bottom of the well and carefully thread some strong waxed lacing string through the holes and tie the circuit board down on top of it. I can provide pictures if you want to see how to do it.  It take about 30 minutes to do it which is usually a little less then buying a new phone (that will do the same thing eventually).
94
Mitel MiVoice Business/MCD/3300 / Re: Cordless phone options for 3300?
« Last post by deydist on March 25, 2024, 03:55:27 PM »
Quote from: ralph on March 15, 2024, 06:48:01 AM
What about just adding a SIP client to a cell phone?

Ralph

This won't be practical for our purposes. We have several stores and need basestations/cordless phones for our warehouses.
95
Mitel Software Applications / Micollab IDS Managed Client user information
« Last post by Vitman on March 25, 2024, 02:26:31 PM »
I apologize if this is posted somewhere else and I haven't found it. We have a setup where we pull in user's from AD through IDS syncing. We have several users that have changed titles and I would like to be able to modify that without deleting them and re-syncing to AD and pull them back in. I don't see anywhere where that can be modified in the Micollab Client service configuration. Anybody have any ideas?

Thanks,

Steve
96
Mitel MiVoice Business/MCD/3300 / Re: Hotdesking on 6869i SIP phone on Mivoice Business
« Last post by gvharten on March 25, 2024, 09:38:18 AM »
Well that's a short and clear answer! Then I have to reconsider how to solve this... Maybe the user can be static...

Thanks!
97
Mitel MiVoice Business/MCD/3300 / Re: Hotdesking on 6869i SIP phone on Mivoice Business
« Last post by lundah on March 25, 2024, 09:26:46 AM »
The MiVB does not support hot desking on SIP phones.
98
Mitel MiVoice Business/MCD/3300 / Hotdesking on 6869i SIP phone on Mivoice Business
« Last post by gvharten on March 25, 2024, 06:57:44 AM »
Hi,

First of all, I love this source of Mitel information! It really helped me out in some cases! Thanks for that!

But now I have this issue. I mistakenly bought 2 6869i SIP phones. On our Mivoice we have 69xx phones and 5xxx Minet phones. I can't return those 2 SIP only phones but I want to try to use them anyway as they are 2 really good phones. I can make SIP accounts in the Mivoice but i'm wondering if I can login my hotdesk users on it. I used to be working with Avaya and Broadsoft, 3CX and i managed to do hotdesking on those boxes. But Mitel differs from those machines. I crawled  this site and our friends at Google, but i just can't find an answer.

So can i use hotdesking on SIP phones and is there a description availble how to do this on a Mivoice Business. Or is there Minet software which can be flashed in to these phones?

I hope you can help me, thank you in advance!
99
MiVoice Office 250/Mitel 5000 / MiVo 250 software
« Last post by kmcquillan on March 22, 2024, 04:41:02 PM »
Hello,

I am in need of DB software for 6.3.9.108.  Frontier was our vendor and does not do phones anymore.  Mitel does not support the PBX any longer.  Looking for help.

Thanks
100
Mitel MiVoice Business/MCD/3300 / Re: 3300 CXII Voicemail to Email with Google Workspace
« Last post by lundah on March 22, 2024, 12:07:10 PM »
What release are you running? Looks like there was a known issue that was fixed in MiVB 10.1.0.27.
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