Topics

1

MiVoice Office 250/Mitel 5000 / Repeating announcement

« on: June 20, 2015, 12:29:36 PM »

Hi,

I was wondering if this was possible.  We have a few ACD groups that have an accouncement application programmed at 45 seconds.  I was wondering if there was a way to have this announcement repeat itself every 45 seconds?

2

MiVoice Office 250/Mitel 5000 / Phantom transfer to PRI trunk - Beep?

« on: May 19, 2015, 10:07:18 AM »

My manager is a bit...picky.  Anyway, it was brought to my attention that when a transfer to a Phantom extension that is assigned a number outside of our network, there is a short beep, then it rings the public network.  This to me sounds completely normal.  However, I was asked to see if there was a way to suppress the *beep*...

From my desk phone, dial a phantom -> Phantom is assigned a public number -> my call gets routed to ring the public number

3

MiVoice Office 250/Mitel 5000 / Select number of phones to have access to another VM box

« on: May 18, 2015, 12:54:19 PM »

Hi,

I have an unassociated mailbox that I would like for a select number of people to have access to (with message indicator LED) through the use of their desk phones.  I have tried programming a key to the VM box, but was unsuccessful.  I know that I can create a message notification endpoint, but that does not work with multiple phones.  HELP!

4

MiVoice Office 250/Mitel 5000 / Mitel 5000 high CPU usage

« on: September 04, 2013, 12:52:51 PM »

Hi,

We have a Mitel 5000 PBX in our office that is experiencing high CPU usage.  From what I can gather, I can only see statistics under 'System Utilization' within A&D.  Is there a way to actually analyze processes, with drill-down capability?  Our CPU was sitting at 100% usage last evening at around 12:30AM, with no calls coming in.  We had one user logged-in to an ACD group, and she was unable to complete or receive any calls without me remotely rebooting the switch.