Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: NEPhoneGuy on March 13, 2019, 01:36:09 PM
-
See my table below - we don't have a full span from our provider, just 8 channels. I thought we had 12 but we started getting random busies as the day progressed. I busied the specific circuits so that I could remove them from the trunk group but now I'm getting trunk alarms for the 4 that I've got busied. How can I get them back to unassigned and clear that alarm?
Location | Device | State | Owner | ID |Status
----------------------------------------------------------------------------
4 1 2 1 1| Universal T1 |Idle | | |
4 1 2 1 2| Universal T1 |Idle | | |
4 1 2 1 3| Universal T1 |Idle | | |
4 1 2 1 4| Universal T1 |Idle | | |
4 1 2 1 5| Universal T1 |Idle | | |
4 1 2 1 6| Universal T1 |Idle | | |
4 1 2 1 7| Universal T1 |Idle | | |
4 1 2 1 8| Universal T1 |Idle | | |
4 1 2 1 9| Universal T1 |Manbusy | | |
4 1 2 1 10| Universal T1 |Manbusy | | |
4 1 2 1 11| Universal T1 |Manbusy | | |
4 1 2 1 12| Universal T1 |Manbusy | | |
4 1 2 1 13| Universal T1 |Unassigned | | |
4 1 2 1 14| Universal T1 |Unassigned | | |
4 1 2 1 15| Universal T1 |Unassigned | | |
4 1 2 1 16| Universal T1 |Unassigned | | |
4 1 2 1 17| Universal T1 |Unassigned | | |
4 1 2 1 18| Universal T1 |Unassigned | | |
4 1 2 1 19| Universal T1 |Unassigned | | |
4 1 2 1 20| Universal T1 |Unassigned | | |
4 1 2 1 21| Universal T1 |Unassigned | | |
4 1 2 1 22| Universal T1 |Unassigned | | |
4 1 2 1 23| Universal T1 |Unassigned | | |
----------------------------------------------------------------------------
-
Remove the trunk numbers from the PLID's
-
I have partial PRI's here. I do not have all the trunks in the trunk groups. I only have 12 in my trunk groups.
-
I have partial PRI's here. I do not have all the trunks in the trunk groups. I only have 12 in my trunk groups.
OK, I misunderstood... Did you do an RTS command on them?
RTS 4 1 2 1 9
RTS 4 1 2 1 10
RTS 4 1 2 1 11
RTS 4 1 2 1 12
-
I had trunk numbers in, had to busy to remove them and now rts seems brokey - wondering if i need to delete and recreate my trunk group?
results of RTS 4 1 2 1 9, 10, 11, 12
MC270CA Universal T1 at location 4 1 2 1 9 unassigned
MC270CA Universal T1 at location 4 1 2 1 10 unassigned
MC270CA Universal T1 at location 4 1 2 1 11 unassigned
MC270CA Universal T1 at location 4 1 2 1 12 unassigned
state 4 1 2 1 after the rts commands
Location | Device | State | Owner | ID |Status
----------------------------------------------------------------------------
4 1 2 1 1| Universal T1 |Idle | | |
4 1 2 1 2| Universal T1 |Idle | | |
4 1 2 1 3| Universal T1 |Idle | | |
4 1 2 1 4| Universal T1 |Idle | | |
4 1 2 1 5| Universal T1 |Busy |Call Proc|2 021A|Wait
4 1 2 1 6| Universal T1 |Idle | | |
4 1 2 1 7| Universal T1 |Idle | | |
4 1 2 1 8| Universal T1 |Idle | | |
4 1 2 1 9| Universal T1 |Manbusy | | |
4 1 2 1 10| Universal T1 |Manbusy | | |
4 1 2 1 11| Universal T1 |Manbusy | | |
4 1 2 1 12| Universal T1 |Manbusy | | |
4 1 2 1 13| Universal T1 |Unassigned | | |
4 1 2 1 14| Universal T1 |Unassigned | | |
4 1 2 1 15| Universal T1 |Unassigned | | |
4 1 2 1 16| Universal T1 |Unassigned | | |
4 1 2 1 17| Universal T1 |Unassigned | | |
4 1 2 1 18| Universal T1 |Unassigned | | |
4 1 2 1 19| Universal T1 |Unassigned | | |
4 1 2 1 20| Universal T1 |Unassigned | | |
4 1 2 1 21| Universal T1 |Unassigned | | |
4 1 2 1 22| Universal T1 |Unassigned | | |
4 1 2 1 23| Universal T1 |Unassigned | | |
----------------------------------------------------------------------------
-
I have partial PRI's here. I do not have all the trunks in the trunk groups. I only have 12 in my trunk groups.
OK, I misunderstood... Did you do an RTS command on them?
RTS 4 1 2 1 9
RTS 4 1 2 1 10
RTS 4 1 2 1 11
RTS 4 1 2 1 12
I never had to use the RTS. When I changed from a full PRI to a partial, I just went into the appropriate trunk groups and removed the unused trunks. When I do a STATE TRUNK GROUP ## it only shows my 12 trunks.
-
I wasn't able to remove my assigned trunks until I had man busied them.
-
I had trunk numbers in, had to busy to remove them and now rts seems brokey - wondering if i need to delete and recreate my trunk group?
results of RTS 4 1 2 1 9, 10, 11, 12
MC270CA Universal T1 at location 4 1 2 1 9 unassigned
MC270CA Universal T1 at location 4 1 2 1 10 unassigned
MC270CA Universal T1 at location 4 1 2 1 11 unassigned
MC270CA Universal T1 at location 4 1 2 1 12 unassigned
They are not programmed properly. If you removed the trunk number, you need to put it back (along with any other parameters in Digital Trunks)
-
I went ahead and added circuits 9 10 11 12 back but left them out of the trunk group. Alarm is gone, still seems silly that I have to have 12 circuits assigned when I only have 8.
-
I went ahead and added circuits 9 10 11 12 back but left them out of the trunk group. Alarm is gone, still seems silly that I have to have 12 circuits assigned when I only have 8.
I'm confused... do you have 8 or 12 circuits? If only 8, delete 9-12.
-
Thought we had 12 so I had 12 circuits programmed and 12 in the trunk group - was unable to call out using channels 9-12. Couldn't remove the trunk number from the circuit while it wasn't busied per system error. Busied to remove trunk number from circuit puts it in alarm that those 4 trunks are down and a state 4 1 2 1 shows 1-8 normal, 9-12 man busied and 13-23 unassigned.
To clear the alarm I put trunk numbers back on 9-12 but left them out of the tg and it seems happy.