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Author Topic: partial PRI span  (Read 1768 times)

Offline NEPhoneGuy

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partial PRI span
« on: March 13, 2019, 01:36:09 PM »
See my table below - we don't have a full span from our provider, just 8 channels. I thought we had 12 but we started getting random busies as the day progressed. I busied the specific circuits so that I could remove them from the trunk group but now I'm getting trunk alarms for the 4 that I've got busied. How can I get them back to unassigned and clear that alarm?   

Location    | Device               | State         |  Owner  | ID   |Status   
 ----------------------------------------------------------------------------   
  4 1  2   1  1| Universal T1         |Idle           |         |      |         
  4 1  2   1  2| Universal T1         |Idle           |         |      |         
  4 1  2   1  3| Universal T1         |Idle           |         |      |         
  4 1  2   1  4| Universal T1         |Idle           |         |      |         
  4 1  2   1  5| Universal T1         |Idle           |         |      |         
  4 1  2   1  6| Universal T1         |Idle           |         |      |         
  4 1  2   1  7| Universal T1         |Idle           |         |      |         
  4 1  2   1  8| Universal T1         |Idle           |         |      |         
  4 1  2   1  9| Universal T1         |Manbusy        |         |      |         
  4 1  2   1 10| Universal T1         |Manbusy        |         |      |         
  4 1  2   1 11| Universal T1         |Manbusy        |         |      |         
  4 1  2   1 12| Universal T1         |Manbusy        |         |      |         
  4 1  2   1 13| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 14| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 15| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 16| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 17| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 18| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 19| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 20| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 21| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 22| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 23| Universal T1         |Unassigned     |         |      |         
 ----------------------------------------------------------------------------   
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Offline acejavelin

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Re: partial PRI span
« Reply #1 on: March 13, 2019, 01:52:34 PM »
Remove the trunk numbers from the PLID's
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Offline msouva

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Re: partial PRI span
« Reply #2 on: March 13, 2019, 02:31:37 PM »
I have partial PRI's here.  I do not have all the trunks in the trunk groups.  I only have 12 in my trunk groups.
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Offline acejavelin

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Re: partial PRI span
« Reply #3 on: March 13, 2019, 02:39:55 PM »
Quote from: msouva on March 13, 2019, 02:31:37 PM
I have partial PRI's here.  I do not have all the trunks in the trunk groups.  I only have 12 in my trunk groups.
OK, I misunderstood... Did you do an RTS command on them?

RTS 4 1 2 1 9
RTS 4 1 2 1 10
RTS 4 1 2 1 11
RTS 4 1 2 1 12

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Offline NEPhoneGuy

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Re: partial PRI span
« Reply #4 on: March 13, 2019, 02:54:46 PM »
I had trunk numbers in, had to busy to remove them and now rts seems brokey - wondering if i need to delete and recreate my trunk group?

results of RTS 4 1 2 1 9, 10, 11, 12
MC270CA Universal T1 at location 4 1 2 1 9  unassigned                         
 MC270CA Universal T1 at location 4 1 2 1 10  unassigned                         
 MC270CA Universal T1 at location 4 1 2 1 11  unassigned                         
 MC270CA Universal T1 at location 4 1 2 1 12  unassigned           

state 4 1 2 1 after the rts commands             
   Location    | Device               | State         |  Owner  | ID   |Status   
 ----------------------------------------------------------------------------   
  4 1  2   1  1| Universal T1         |Idle           |         |      |         
  4 1  2   1  2| Universal T1         |Idle           |         |      |         
  4 1  2   1  3| Universal T1         |Idle           |         |      |         
  4 1  2   1  4| Universal T1         |Idle           |         |      |         
  4 1  2   1  5| Universal T1         |Busy           |Call Proc|2 021A|Wait     
  4 1  2   1  6| Universal T1         |Idle           |         |      |         
  4 1  2   1  7| Universal T1         |Idle           |         |      |         
  4 1  2   1  8| Universal T1         |Idle           |         |      |         
  4 1  2   1  9| Universal T1         |Manbusy        |         |      |         
  4 1  2   1 10| Universal T1         |Manbusy        |         |      |         
  4 1  2   1 11| Universal T1         |Manbusy        |         |      |         
  4 1  2   1 12| Universal T1         |Manbusy        |         |      |         
  4 1  2   1 13| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 14| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 15| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 16| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 17| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 18| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 19| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 20| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 21| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 22| Universal T1         |Unassigned     |         |      |         
  4 1  2   1 23| Universal T1         |Unassigned     |         |      |         
 ----------------------------------------------------------------------------   
 
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Offline msouva

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Re: partial PRI span
« Reply #5 on: March 13, 2019, 03:04:45 PM »
Quote from: acejavelin on March 13, 2019, 02:39:55 PM
Quote from: msouva on March 13, 2019, 02:31:37 PM
I have partial PRI's here.  I do not have all the trunks in the trunk groups.  I only have 12 in my trunk groups.
OK, I misunderstood... Did you do an RTS command on them?

RTS 4 1 2 1 9
RTS 4 1 2 1 10
RTS 4 1 2 1 11
RTS 4 1 2 1 12

I never had to use the RTS.  When I changed from a full PRI to a partial, I just went into the appropriate trunk groups and removed the unused trunks.  When I do a STATE TRUNK GROUP ## it only shows my 12 trunks.

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Offline NEPhoneGuy

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Re: partial PRI span
« Reply #6 on: March 13, 2019, 03:07:02 PM »
I wasn't able to remove my assigned trunks until I had man busied them.
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Offline acejavelin

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Re: partial PRI span
« Reply #7 on: March 13, 2019, 03:44:25 PM »
Quote from: NEPhoneGuy on March 13, 2019, 02:54:46 PM
I had trunk numbers in, had to busy to remove them and now rts seems brokey - wondering if i need to delete and recreate my trunk group?

results of RTS 4 1 2 1 9, 10, 11, 12
MC270CA Universal T1 at location 4 1 2 1 9  unassigned                         
 MC270CA Universal T1 at location 4 1 2 1 10  unassigned                         
 MC270CA Universal T1 at location 4 1 2 1 11  unassigned                         
 MC270CA Universal T1 at location 4 1 2 1 12  unassigned           

They are not programmed properly. If you removed the trunk number, you need to put it back (along with any other parameters in Digital Trunks)

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Offline NEPhoneGuy

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Re: partial PRI span
« Reply #8 on: March 13, 2019, 04:24:43 PM »
I went ahead and added circuits 9 10 11 12 back but left them out of the trunk group. Alarm is gone, still seems silly that I have to have 12 circuits assigned when I only have 8.
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Offline acejavelin

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Re: partial PRI span
« Reply #9 on: March 13, 2019, 06:00:30 PM »
Quote from: NEPhoneGuy on March 13, 2019, 04:24:43 PM
I went ahead and added circuits 9 10 11 12 back but left them out of the trunk group. Alarm is gone, still seems silly that I have to have 12 circuits assigned when I only have 8.
I'm confused... do you have 8 or 12 circuits? If only 8, delete 9-12.
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Offline NEPhoneGuy

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Re: partial PRI span
« Reply #10 on: March 14, 2019, 09:08:51 AM »
Thought we had 12 so I had 12 circuits programmed and 12 in the trunk group - was unable to call out using channels 9-12. Couldn't remove the trunk number from the circuit while it wasn't busied per system error. Busied to remove trunk number from circuit puts it in alarm that those 4 trunks are down and a state 4 1 2 1 shows 1-8 normal, 9-12 man busied  and 13-23 unassigned.

To clear the alarm I put trunk numbers back on 9-12 but left them out of the tg and it seems happy.
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