Recent Posts

1

Mitel MiVoice Business/MCD/3300 / Direct Paging to Mitel 6730a?

« Last post by bojo387 on Today at 04:26:46 AM »

Has anyone got direct paging to work towards a Mitel 6730a?
I ask because the Office 400 can announce to a 6730a which automatically goes on hands-free mode. It is something the customer would like to retain if they change to the MiVB.
Looking for some direction here, testing on an EX (FXS) and also via the AG4124.

2

MiVoice Office 250/Mitel 5000 / Re: 6940w phones with phone manager

« Last post by Tech Electronics on Yesterday at 01:54:49 PM »

thenewguy,

The 6940W came out after the last update of the MiVO-250 so I am not sure it will work with the MiVoice Office Application Server.

Sorry,

TE

3

MiVoice Office 250/Mitel 5000 / Re: Interl-Tel 5000 (CS-5200) System Version 2.4.1.29

« Last post by Tech Electronics on Yesterday at 01:52:28 PM »

static1701,

You can look at the version of software though the keypad button next to the display, just look through the menus.

As for the password you defaulted it when you defaulted the database, but good new you still have the licensing associated with it.

Thanks,

TE

4

MiVoice Office 250/Mitel 5000 / Re: Installing Attendant Console on New PC

« Last post by Tech Electronics on Yesterday at 01:42:56 PM »

subdivisions,

Typically, this was an issue when the PC was on a different network and could not access the system IP address.

Try a port scanner on the PC pointed to the PBX and see which ports are open and which are not.

I can't remember but I think the port is either 4000 or 44000.

Thanks,

TE

5

MiVoice Office 250/Mitel 5000 / DB Programming error HRESULT=0x80040154

« Last post by teresa@iflysun.com on Yesterday at 01:24:59 PM »

MiVoice version 6.3.11.109, can't open DB programming

When attempting to open a DB programming session I'm getting this error. Repaired the Access 2010 database. Also, saw a old post about installing OpenSSL.  I tired this too but the OpenSSL version is now 3.3.3, no access to the old 1.1.1.

Unable to start the DB programming session (HRESULT=0x80040154):
FACILITY_ITF - This error is interface specific. No further information is available.

6

Aastra - MiVoice Office 400 and MiVoice MX-One / Mitel 470

« Last post by robert.moore on Yesterday at 07:00:18 AM »

One of my our client with 470 couldn't browse to the 470 (version 4.1).The search tool couldn't find the system in the local network. Apparently he could ping the system IP address . He decided to restart the system and it didn't come back up with the error "Failed to mount volume /home".
I am not sure if the system has defaulted . any help will be appreciated .
 Thanks
 

7

Mitel MiVoice Business/MCD/3300 / Experience with AEI telephones

« Last post by rikko on May 19, 2024, 05:59:28 AM »

Hi all,

anyone got experience with AEI phones on 3300? I'm curious to try some of their IP solutions, not ever sure it's compatible with Mitel.

I have some limited experience with model SLN-1103 setup as SIP, with dedicated TFTP server to host configuration files. They rarely break, in my experience, other than handsets hitting the floor (user caused), in a wall-mount position.

Cheers

8

Mitel MiVoice Business/MCD/3300 / Re: Mitel Newbie

« Last post by rikko on May 18, 2024, 04:21:02 AM »

... Is there a way to configure a phone
by obtaining its MAC address?...

I tried this, unfortunately the telephone did not pick up the assignment in my attempt. So I had to do the manual *** procedure already mentioned.

9

Mitel MiVoice Business/MCD/3300 / Re: Cordless phone options for 3300?

« Last post by rikko on May 18, 2024, 04:15:59 AM »

Where I work, we use Micollab softphone application installed on a regular mobile phone. But, I'm not a fan, I find it laggy and very susceptible to network drops. Sure, someone may say you need good wifi infrastructure to make it work and it's true. We do extensive coverage, some 2000 APs in total, and handovers from access points work fine for pretty much any other application the same mobile phone. Mitel app though...

10

Mitel MiVoice Business/MCD/3300 / Re: Dialing issue with the 5304 IP phones

« Last post by rikko on May 18, 2024, 04:09:00 AM »

Where I work, we have about 3700 pieces of 5304 telephones, so replacing them with new model is a capital investment, currently not feasible. I've faced the issue described in this thread, sometimes on brand new phones if they were sitting inside the box, long enough.
My finding is that the hook spring is insufficient to do the task. It compresses over time, and that causes the poor plunger contact, which can easily be interrupted by pressing buttons on the keypad, especially button 1. There are other symptoms as well, depending on the condition of the spring.

So I took it upon myself to do some basic calculations, and based on my measurement, I picked a spring in McMaster-Carr catalogue. Spring is a bit different, but it's close enough, and unlike the Mitel spring which has no coils, MCM-C spring has 3 of them. Once I installed them, my measurements were confirmed correct. 4 years now, the telephones with new springs are still working.

The spring that I got is catalogue number 9271K31, if anyone wonders.

Name: Torsion Spring
Type: 90 Degree, Left-Hand Wound
OD: 0.315"
For Shaft Dia.: 0.187"
Wire Dia.: 0.035"             
Leg Lg.: 1.25"
Number of Coils: 3.25
Max. Torque, in.-lbs.: 1.071
Material: Music-Wire Steel
Pkg. Qty.: 6
Maker