Topics

1

MiVoice Office 250/Mitel 5000 / Ring multiple Hot Desk numbers via one extension, and and create a mailbox

« on: February 11, 2014, 04:54:28 AM »

Hi all,

I'm using the Hot Desk feature and I've been asked to make multiple HD numbers ring at the same time (say 124, 125, 126 and 127), using a new number (say 199). On top of that, the powers that be have requested that this new number have it's own mailbox, attached to each of the HD numbers, which also already have their own mailboxes.

I know the first part is possible, but I don't know how to achieve this. However, I've no idea if the second part is even possible.

Any help and guidance with this would be appreciated.

Thanks,

2

MiVoice Office 250/Mitel 5000 / What is the Conference Assistant extension number?

« on: January 16, 2014, 07:32:25 AM »

Hey all,

I'm looking at setting up Meet-Me Conferencing on our phone systems, but I can't figure out how to actually join a Conference.

The docs say that

if the Meet-Me Conferencing feature is not licensed for your system, the Conferences tab is not shown.

Therefore I assume our licensing (before my time) is correct. To test I've logged in and added a conference, and then ensured that it is visible through DB Programming (System -> Conference-Related Information -> Meet-Me Conferencing -> Conferences).

The docs note that to join a Meet-Me Conference you should

Dial (or ask to be transferred to) the Conference Assistant extension number. (See your administrator if you do not know the extension number.)

Unfortunately I am the admin and I have no idea! So does anyone know what extension I should dial for the Conference Assistant (or where I would go to set it up)? I aim to test it internally initially, and then I assume I can assign a DDI to that extension to allow outside callers to join once the feature is fully operational.

Thanks,
David

3

MiVoice Office 250/Mitel 5000 / Creating programmable buttons on an app for a 5360

« on: July 03, 2013, 09:40:15 AM »

Hey all,

I'm adding an extra page to our 5360 phones, and the page is to be used to display mobile numbers.

However, I don't know how to program a key to be a system speed dial via html/js, before packaging the app.

Has anyone ever had to do anything like this before?

Thanks,
David

4

MiVoice Office 250/Mitel 5000 / 5360 emulator for app development

« on: June 28, 2013, 09:05:52 AM »

Hey all,

I'm trying to develop a GUI app, but having to upload changes every time I make one is time consuming (and frustrating if the change doesn't work!).

Is there an emulator available that I can install on my PC for the 5360, so that I can develop apps more easily?

Thanks,
David

5

MiVoice Office 250/Mitel 5000 / Mitel 5000 HTML Apps button missing

« on: June 24, 2013, 10:46:32 AM »

Hey all,

I'm trying to upload a custom screen saver app for our companies 5360 IP phones, but i don't seem to have the option available.

I'm following the instructions in a post from this forum, but I've hit a brick wall. Everything was going OK until here -

• In the Mitel System Administration & Diagnostics tool under System Connection, click the 'System management tools' icon and select 'Launch phone system AWS webpage for Sherborne'.
• Select 'System Management'.
• Select 'HTML Apps'.

The issue is that I don't have the 'HTML Apps' button. In fact, reading the docs tells me I should see several buttons here, but I have none, and clicking 'System Management' allows me only to 'Upgrade'.
I'm guessing that I'm missing something here, but I cannot figure it out. Any help would be appreciated.
Thanks,

6

MiVoice Office 250/Mitel 5000 / Mitel 5000 - Make endpoint ring at two locations

« on: May 11, 2011, 04:35:13 AM »

Hey all,

I'm fairly new to this system, just wondering if some one could advise on how I can set up one endpoint to ring in two locations? I need this as one user has two work locations within a building.

Thanks.