« previous next »
Pages: [1]   Go Down

Author Topic: MiVB 8.0 Caller ID number instead of name display  (Read 1354 times)

Offline Crowtalks

  • Sr. Member
  • ****
  • Posts: 282
  • Country: us
  • Karma: +8/-0
    • View Profile
MiVB 8.0 Caller ID number instead of name display
« on: June 30, 2017, 11:37:22 AM »
Have a customer who is complaining about their CLID displaying the name when their phone is ringing instead of the number. How can I reverse the order of the display?

Jim
Logged

Offline ZuluAlpha

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 692
  • Country: us
  • Karma: +17/-0
    • View Profile
Re: MiVB 8.0 Caller ID number instead of name display
« Reply #1 on: June 30, 2017, 01:40:15 PM »
For internal or external calls? For External I was told it's determined by the carrier. For internal I'm not sure how one would do that for a single person. You could always have the directory not display a name but that would be for everyone.
Logged

Offline x-man

  • Hero Member
  • *****
  • Posts: 1129
  • Country: gb
  • Karma: +25/-0
    • View Profile
Re: MiVB 8.0 Caller ID number instead of name display
« Reply #2 on: June 30, 2017, 02:05:35 PM »
COS settings; I think you can tell the system to ignore names and just deliver the number. Can't remember the option but I think its something to do with ANSI delivery and does not apply to analog lines.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10