Automatic Dial 8

[Tech Electronics]

Guys,

Is there a way to make the 3300 perform the same function as House Phone on a MiVO-250 to a automatically dial an 8 for Outgoing?

Almost every analog port on the Inter-Tel Axxess is setup this way and they have over 5 SLC-16s in the system.

Thanks,

TE

[sarond]

Hi TE,

Sadly, no.

The only way that I know of is to actually program ARS accordingly. i.e. without a prefix.

Depending on your region this may not work well.
I can't comment on anything other than Australian number plans.

[VinceWhirlwind]

I've never configured a phone to auto-dial on lifting the handset, but could you configure to auto-dial the number that gives you ring tone?

[ralph]

You can auto dial to an individual number but not direct to ARS.
There are some tricks you can pull if you have the right type of trunks. (Loop Start, E&M)
The trick is to auto dial to a special ARS route that absorbs all the digits.
For example:  Phone X auto dials to ARS digits dialed 99999.
ARS for 99999 hits route 9.
Route 9 absorbs 5 digits and sends out loop start trunk group 1.
You end up with CO dial tone.

Doesn't work with PRI or SIP

Ralph

[Tech Electronics]

Guys,

Thank you for all of your suggestions, but we have a PRI and SIP along with an E&M T-1, but everything is moving to SIP within a couple of months so I will just have the customer set their equipment to perform the automatic dial 8.

Thanks,

TE

[ZuluAlpha]

With an IP set you could label key 2 as "Outgoing Call" and have it CDE Speedcall "8" and then they could dial the rest of the number.

[Tech Electronics]

ZuluAlpha,

This would be for Analog devices so that wouldn't be an option.

Thanks,

TE

[ralph]

If you don't have conflicts you could program ARS to handle 1+10 with no need to dial 8.

Ralph

[johnp]

I think it best to either tell the user to add the digit, or program it into the machine. The only drawback if put in the machine would be networked faxing

[Tech Electronics]

Ralph,

That is a rather intriguing idea, but I am unsure by what conflicts you would be referring to. How you would know and how would you set it up?

JohnP,

I had the customer call their other vendors, such as Otis Elevator, to make the changes to their equipment as it was the only fix I had at the time and all seems to be working as expected now.

Thanks,

TE

[ralph]

By conflicts I mean does anything else in your system start with a 1?
If it does it still may not be a big deal since for example:
exten 1555 conflicts with 1-555-666-7777
In this case if you dialed the extension it will wait 2-5 seconds before it starts ringing.

Ralph

[Tech Electronics]

Ralph,

No, none of the extension in the system start with a 1 so there would be no conflicts with 1+ dialing.

Thanks,

TE

[ralph]

Then it's an easy test.
Create a route that doesn't absorb any digits then route 1+10 to it.

Ralph

[v2win]

What about using the associated directory number form and make the analog set a hotline with the associated number 8

[acejavelin]

What about using the associated directory number form and make the analog set a hotline with the associated number 8

I wish it was this easy... doesn't work... ARS leading digits are not valid destinations for Assoc Dir Number hotline destination.