Author Topic: Restore newer Backup to Older Software  (Read 1084 times)

Offline Saltrock23

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Restore newer Backup to Older Software
« on: May 10, 2017, 11:32:26 AM »
Hi

I have a customer with a corrupted database, i have asked for the latest backup.  They have purchased a new mitel which has come with newer slightly older software

current 13.2.1.17
New Mitel 13.2.0.17

DO i need to upgrade new mitel to same version or will restore work as is.

Thanks


Offline ZuluAlpha

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Re: Restore newer Backup to Older Software
« Reply #1 on: May 10, 2017, 11:55:13 AM »
The restore should work fine, but if it's a pretty old backup you may want to consider doing a backup of the unit with the corrupted database and restoring from that. Otherwise you will have to re-do any changes made after the old backup.

Offline ralph

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Re: Restore newer Backup to Older Software
« Reply #2 on: May 10, 2017, 01:14:52 PM »
I'd try backing up and restoring from that first.
It's not that uncommon of an issue and that's how it's usually resolved.

Ralph

Offline eugenej

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Re: Restore newer Backup to Older Software
« Reply #3 on: May 10, 2017, 02:49:55 PM »
generally speaking, older software versions and newer software backups do not mix. I'm unsure of minor dot release differences though but rather get it on the same software level first.

As for a corrupt db, a restore normally fixes and or discards broken bits in the db as Ralph pointed out. There is however a new maintenance command in version 8 SP1 that does a similar/same (not sure) function.

Offline ralph

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Re: Restore newer Backup to Older Software
« Reply #4 on: May 11, 2017, 07:36:26 AM »
eugenej,
Quote
There is however a new maintenance command in version 8 SP1 that does a similar/same (not sure) function.

That command has slipped by my attention.  What's the command?

Ralph

Offline eugenej

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Re: Restore newer Backup to Older Software
« Reply #5 on: May 11, 2017, 12:07:51 PM »
eugenej,
Quote
There is however a new maintenance command in version 8 SP1 that does a similar/same (not sure) function.

That command has slipped by my attention.  What's the command?

Ralph

Cannot remember for the life of me. I saw it somewhere. I even remember running it on my system.
I'll keep looking


UPDATE:
Ok, so I confused the command with the actual ones in SP1. If you have access to KMS you will see two new SDS/maintenance commands. One public and one not-public. Has to do with checking and cleaning up problematic entries relating to SDS info shared for users.
As for the database command, it's actually called 'database audit' and has been around since 7. It does however check for corruption etc. See online help notes.
Sorry for the confusion
« Last Edit: May 11, 2017, 12:49:53 PM by eugenej »


 

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