Carrier plan is not associated with a media server or a trunk group

[synthesis]

Hello. I have been receiving the following alarm from the Mitel CCM (Contact Centre Management) server:

ALM0104 - Carrier plan is not associated with a media server or a trunk group

Reading the webpage from the Mitel Knowledge Base (http://micc.mitel.com/kb/KnowledgebaseArticle51662.aspx) says that I should go to the carrier plan in YourSite Explorer and associate it with either a media server or trunk group. However, I am unable to locate "carrier plan" in YourSite Explorer.

Where is "carrier plan" located in YourSite Explorer?

[boycey9]

Unless you want your call accounting reports to include Cost you can just disable this alarm.

[johnp]

Yes this is part of the call accounting setup. I would read and perhaps use the default info. There are some dialing string templates that can help set this up.