index number & digit strings

[nMitel]

Hi,

 I'm trying to figure out the difference between two paging codes was provided to us to use:

Dial 26993 – code red
Dial 26991 – code yellow

does dialing one over the other mean that certain areas/phones are paged? 

I checked form 31 "Attached"  and found both index numbers 993 & 991 with their corresponding digit string which I could not translate to an answer, your help is much appreciated.

[johnp]

Not enough info, n=but assuming 26 is the speed dial access code the locations appear to dial #7 wait 1 second (*9) dial *301 or *303...a star in the speed dial requires 2 (**) to differentiate from other codes like *9

[nMitel]

Thank you johnp,

 I guess what im trying to ask is what are  301/303  &  991/993.

[acejavelin]

Thank you johnp,

 I guess what im trying to ask is what are  301/303  &  991/993.

Hard to say... go to form 35 and see if you can find them.

[nMitel]

Hi acejavelin,

I just checked, not in form 35.

[acejavelin]

Hi acejavelin,

I just checked, not in form 35.

#7 is not there? What about # by itself?

That is what is happening... it is essentially the same thing as someone dialing #7 (PAUSE) *301

#7 is accessing [something] and then dialing *301 into it, this type of setup is often used for external voicemail, paging terminals, etc.

[nMitel]

acejavelin thats in form 35
 
 ACCESS CODE          DEFINED          BAY   SLT   CCT   SCT   MULTIPLE APP. 
   ------ ----          -------          ---   ---   ---   ---   -------- ---- 

      *7         Feature Access Code                                  N/A       
      ***        Feature Access Code                                  N/A       
      #6         ARS Leading Digit                                    N/A       
      #7         ARS Leading Digit                                    N/A       
      ###        Feature Access Code                                  N/A       
            qxCDE DATA PRINT OPTION 35         HAS COMPLETED

so I have #7 and attached is form 26 that shows the leading digit string

[acejavelin]

acejavelin thats in form 35
 
 ACCESS CODE          DEFINED          BAY   SLT   CCT   SCT   MULTIPLE APP. 
   ------ ----          -------          ---   ---   ---   ---   -------- ---- 

      *7         Feature Access Code                                  N/A       
      ***        Feature Access Code                                  N/A       
      #6         ARS Leading Digit                                    N/A       
      #7         ARS Leading Digit                                    N/A       
      ###        Feature Access Code                                  N/A       
            qxCDE DATA PRINT OPTION 35         HAS COMPLETED

so I have #7 and attached is form 26 that shows the leading digit string

So you are on the right track, you have to track it backwards now... look in 9-Show Strings and find the route that *301 is taking (there is probably only one entry. Look in the Routes to see what trunk group, then go to the trunk group and see what trunks and PLID they, then see what piece of equipment that connects to.

[nMitel]

Thank you acejavelin,

 I traced back to the PLID and its connected to a Panasonic system. So I guess I'll have to look for 301&301 in the Panasonic system not the Mitel.

[acejavelin]

Thank you acejavelin,

 I traced back to the PLID and its connected to a Panasonic system. So I guess I'll have to look for 301&301 in the Panasonic system not the Mitel.

Yes... it would be something in the Panasonic. Good luck.