Hello All!
I am working with a 56 site cluster, on which about 3900+ users are serviced...
Release 7.0 PR1, 13.0.0.83...
Here's the skinny,
A handful of phones (roughly 40-50) that have been recently added to the system are experiencing a strange occurance.
When the scheduled reboot (Wednesday evenings) happens, these 40 some phones do not talk to the Vmcd, and reacquire their pinned data. They just show "press hold to send pin". I have secondary elements set in each users programming, AND the client has IP helper setup to connect all of the sites together.
This issue just started recently...
Is there a glitch/bug that is known to cause this? Is there an actual threshold where the system gets weird with talking to the phones and the virtual? These phones are scattered among quite a few sites, where the other phones at that site are having NO other issues.
Next stop calling Mitel, and getting some guidance, but would love for some insight prior,
Scratchin' my head, awaiting some guidance from you superstars!
Please advise if ya can,
Geno