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Contact Center Client Should Not Show When a Call is Being Monitored
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Topic: Contact Center Client Should Not Show When a Call is Being Monitored (Read 833 times)
kcolozzi
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Contact Center Client Should Not Show When a Call is Being Monitored
«
on:
January 05, 2017, 11:09:48 AM »
Hi,
Is there a way to make it so if a manager is monitoring an agent's call, it won't show this in the display boards of the Contact Center Client? Any help would be greatly appreciated
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