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Author Topic: Dial by name in CRA  (Read 1017 times)

Offline mike.l.donnell

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Dial by name in CRA
« on: December 27, 2016, 05:40:52 PM »
My dial by name is not working in my CRA. When I input the letters and hit pound it goes only to one extension. Any helpers out there?


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Offline dwayneg

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Re: Dial by name in CRA
« Reply #1 on: December 27, 2016, 05:54:28 PM »
Did it ever work?  Are the description fields on the phones listed as "Lastname, Firstname"?




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Offline DND ON

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Re: Dial by name in CRA
« Reply #2 on: December 27, 2016, 06:32:33 PM »
What does the # do in the digit translation?
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Offline Tech Electronics

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Re: Dial by name in CRA
« Reply #3 on: December 28, 2016, 01:50:18 PM »
mike.l.donnell,

Has everyone setup their mailbox yet?

If you setup the descriptions as [lastname, firstname] and they have setup their mailboxes then it would be determined by which Dial by Name Directory [First or Last] that you are using that determines which mailboxes could be called up.

Thanks,

TE
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