Update on this:
We reached out to the vendor to have this setup. The goal is to be able to add/edit/delete an extension on the 3300 OR Micollab and the sync happens on both ends. Quick and easy. Extension 123 is in the phone system and setup for Jane Doe. Jane Doe leaves and Mike Smith starts. Go into PBX or Micollab, edit name, reset passcode to voicemail, update voicemail to email address. Syncs on both ends....done. Can this be done? A note that our Micollab authenticates to our AD on our Domain Controller...Because of that, the phone vendor is saying the whole process above is not easy. He has setup all these workaround steps that make the process complicated.
They setup the flow provisioning yesterday and this is the update that I got:
Now with flow through provisioning, you CANNOT have multiple names associated with an extension. Also if you are giving a new user the MiCollab client and utilization of his/ her Ad credentials. Like have shown in the past, you will need to delete the current person out of the user and service in MiCollab and then find this individual in the detained user section and rebuild from there. When you delete a user out of user and services in MiCollab, it will then delete that user out of the PBX as well. It works both ways.
Is this accurate? Can we not change things for everything to work seamlessly and quick!? Are there any guides of this in action out there? Thanks for your time