call forward caller ID

[tommyclowers]

Pretty sure the answer to this is no but wanted to reach out to the experts to see if I missed something.
I have 3 users who have a call forward profile assigned to their internal extension so that when someone calls 4444 it dials their external number ###-###-####
because of the forward, the call hits our company controller and then forwarded off to the external number, when the call hits the users phone the caller ID displays our company name and not the number of the original caller. is there a way to have the original caller info pass through to the users phone instead of displaying our companies name?

hope that makes sense

[ralph]

Yes.  It's will apply to everyone, though, when the call is transferred back out.
Check the PRI link descriptor.
Look for something that says "Replace CLID" (something like that)
Turn it off.  If it's already off then call your carrier.

Bear in mind, this might break out bound transfers/forwards.
Sometimes the carrier will block calls that looks like it's not coming from your did block.

Ralph