Cant program MWI on multiple phones for ring group mailbox

[Apersons]

ring group 6050 is associated with mailbox 6050. i have setup the mailbox, recorded name and greeting. i can leave messages in the mailbox.

i need mwi on my phones. i try to program as a message key and it wont accept the directory number. i try to program as a MWI key and it says the directory number is in use elsewhere. what am i missing?

[lundah]

Ring Groups and Hunt Groups can't have an MWI against them, you have to assign another DN as the extension of the mailbox, and program the MWI against that DN.

[ralph]

What I do for hunt groups is (using 5555 as an example):

1 - program 5555 as a button on the phone.
2 create hunt group 25555 that has all of the required members in it.  (I also add 5555. It's not necessary but I do it to give me a clue as to what it's for.
3 - Forward 5555 to 25555 on a busy.
4 - Put an MWI for 5555 on the phones that need it.


Ralph

[Apersons]

Where do i add the Dn? i put the number in the  telephone directory but got the "this directory number is in use somewhere else" error.

i have ring group 6050 with a mailbox 6050.

ralph, you said program 6050 as a button? what function type? and where do i do the call forwarding?

this is a 3300 mxe3 with embedded voicemail.