« previous next »
Pages: [1]   Go Down

Author Topic: MWI With 3300 and exchange  (Read 6121 times)

Offline glennmitel

  • Jr. Member
  • **
  • Posts: 54
  • Karma: +1/-0
    • View Profile
    • Capital support
MWI With 3300 and exchange
« on: August 10, 2010, 06:30:04 AM »
Hello

i am unable to get the MWI working when i leave a voicemail on Microsoft UM

anyone got any ideas ????

Logged

Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Re: MWI With 3300 and exchange
« Reply #1 on: August 10, 2010, 08:07:13 AM »
What exchange version are you using, and what 3300 load?

There are known issues with this in some of the 3300 loads, and only exchange 2010 can light MWI's.
Logged

Offline glennmitel

  • Jr. Member
  • **
  • Posts: 54
  • Karma: +1/-0
    • View Profile
    • Capital support
Re: MWI With 3300 and exchange
« Reply #2 on: August 10, 2010, 08:11:50 AM »
hello

i am running 4.1 sp2 mitel and exchange 2010 enterprise
Logged

Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Re: MWI With 3300 and exchange
« Reply #3 on: August 10, 2010, 08:14:02 AM »
Hmmm we had to go to 4.1SP2 to get it to work. Happen to have a trace of it when it attempts to light the lights?
Logged

Offline glennmitel

  • Jr. Member
  • **
  • Posts: 54
  • Karma: +1/-0
    • View Profile
    • Capital support
Re: MWI With 3300 and exchange
« Reply #4 on: August 10, 2010, 08:16:26 AM »
just doing that now will update when i finish

cheers


Logged

Offline glennmitel

  • Jr. Member
  • **
  • Posts: 54
  • Karma: +1/-0
    • View Profile
    • Capital support
Re: MWI With 3300 and exchange
« Reply #5 on: August 12, 2010, 12:40:36 PM »
i am not seeing anything on the wireshark trace
Logged

Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Re: MWI With 3300 and exchange
« Reply #6 on: August 12, 2010, 12:58:17 PM »
What do you mean your not seeing anything? No sip/rtp traffic at all? Or no attempt by the exchange to turn on the MWI?
Logged

Offline Chakara

  • Hero Member
  • *****
  • Posts: 607
  • Karma: +2/-0
    • View Profile
    • Kyle Petree
Re: MWI With 3300 and exchange
« Reply #7 on: August 12, 2010, 11:49:37 PM »
You are looking for a SIP-Notify message i think....

-Chak
Logged

Offline glennmitel

  • Jr. Member
  • **
  • Posts: 54
  • Karma: +1/-0
    • View Profile
    • Capital support
Re: MWI With 3300 and exchange
« Reply #8 on: August 13, 2010, 04:07:26 AM »
i cant see any SIP-Notify messages in the wireshark trace


are there any settings in the UM sip peer profile i need to change

Logged

Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Re: MWI With 3300 and exchange
« Reply #9 on: August 13, 2010, 08:38:14 AM »
Just to double check, on the exchange server.....
Organization Config -> UM -> UM Gateway, within the properties, is it set to "Allow message Waiting Indicator"?
Logged

Offline glennmitel

  • Jr. Member
  • **
  • Posts: 54
  • Karma: +1/-0
    • View Profile
    • Capital support
Re: MWI With 3300 and exchange
« Reply #10 on: August 13, 2010, 09:15:09 AM »
hello

yep got that ticked
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10