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Author Topic: SX-200 PRI maintenance logs  (Read 1432 times)

Offline Emfinger

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SX-200 PRI maintenance logs
« on: November 18, 2016, 02:30:24 PM »
Hello, I can't seem to find any documentation that explains how to read the maintenance logs found on the PRI card using the IMAT to read them. Like the log below.

001295 | 2016/11/12 18:46:10 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: EXTERNAL_FORWARD on chan 0 received in invalid state=AFC_IC_RELEASE.  | 00000000

Thanks for any help.
Tom
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Offline acejavelin

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Re: SX-200 PRI maintenance logs
« Reply #1 on: November 18, 2016, 02:38:16 PM »
Quote from: Emfinger on November 18, 2016, 02:30:24 PM
Hello, I can't seem to find any documentation that explains how to read the maintenance logs found on the PRI card using the IMAT to read them. Like the log below.

001295 | 2016/11/12 18:46:10 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: EXTERNAL_FORWARD on chan 0 received in invalid state=AFC_IC_RELEASE.  | 00000000

Thanks for any help.
Tom
Are you experiencing any calling issues? If not, this generally means nothing.
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Offline Emfinger

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Re: SX-200 PRI maintenance logs
« Reply #2 on: November 18, 2016, 02:52:14 PM »
This is a large shopping Mall, so it's difficult to know if there are call problems. That is why I want to be able to read the logs.
Here are a few more logs. Can you read them?

001298 | 2016/11/12 19:47:04 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: TONE_CADENCE on chan 22 received in invalid state=AFC_OG_SETUP.  | 00000000
001302 | 2016/11/13 17:05:35 | pcapp      | warn   |asn decoder called asi manager REQUEST - REJECTED [asn.cpp @ 338]  | 00000000
001307 | 2016/11/14 12:47:21 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: CONNECT on chan 21 received in invalid state=AFC_OG_SETUP.  | 00000000
001308 | 2016/11/14 12:47:37 | cp         | warn   |AFC: Repeat previous log entry: 1 time  | 00000000
001309 | 2016/11/14 12:47:37 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: TONE_CADENCE on chan 21 received in invalid state=AFC_OG_SETUP.  | 00000000
001310 | 2016/11/14 16:08:45 | cp         | warn   |Repeat previous log entry: 1 time  | 00000000
001311 | 2016/11/14 16:08:45 | pcapp      | warn   |asn decoder called asi manager REQUEST - REJECTED [asn.cpp @ 338]  | 00000000
001313 | 2016/11/14 16:14:22 | pcapp      | warn   |asn decoder called asi manager REQUEST - REJECTED [asn.cpp @ 338]  | 00000000
001318 | 2016/11/15 09:16:50 | pcapp      | warn   |asn decoder called asi manager REQUEST - REJECTED [asn.cpp @ 338]  | 00000000
001320 | 2016/11/15 11:24:13 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: CONNECT on chan 21 received in invalid state=AFC_OG_SETUP.  | 00000000
001321 | 2016/11/15 11:24:25 | cp         | warn   |AFC: Repeat previous log entry: 1 time  | 00000000
001322 | 2016/11/15 11:24:25 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: TONE_CADENCE on chan 21 received in invalid state=AFC_OG_SETUP.  | 00000000
001323 | 2016/11/15 11:24:30 | cp         | warn   |AFC: Repeat previous log entry: 1 time  | 000000
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Offline acejavelin

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Re: SX-200 PRI maintenance logs
« Reply #3 on: November 18, 2016, 07:04:16 PM »
Quote from: Emfinger on November 18, 2016, 02:52:14 PM
This is a large shopping Mall, so it's difficult to know if there are call problems. That is why I want to be able to read the logs.
Here are a few more logs. Can you read them?

001298 | 2016/11/12 19:47:04 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: TONE_CADENCE on chan 22 received in invalid state=AFC_OG_SETUP.  | 00000000
001302 | 2016/11/13 17:05:35 | pcapp      | warn   |asn decoder called asi manager REQUEST - REJECTED [asn.cpp @ 338]  | 00000000
001307 | 2016/11/14 12:47:21 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: CONNECT on chan 21 received in invalid state=AFC_OG_SETUP.  | 00000000
001308 | 2016/11/14 12:47:37 | cp         | warn   |AFC: Repeat previous log entry: 1 time  | 00000000
001309 | 2016/11/14 12:47:37 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: TONE_CADENCE on chan 21 received in invalid state=AFC_OG_SETUP.  | 00000000
001310 | 2016/11/14 16:08:45 | cp         | warn   |Repeat previous log entry: 1 time  | 00000000
001311 | 2016/11/14 16:08:45 | pcapp      | warn   |asn decoder called asi manager REQUEST - REJECTED [asn.cpp @ 338]  | 00000000
001313 | 2016/11/14 16:14:22 | pcapp      | warn   |asn decoder called asi manager REQUEST - REJECTED [asn.cpp @ 338]  | 00000000
001318 | 2016/11/15 09:16:50 | pcapp      | warn   |asn decoder called asi manager REQUEST - REJECTED [asn.cpp @ 338]  | 00000000
001320 | 2016/11/15 11:24:13 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: CONNECT on chan 21 received in invalid state=AFC_OG_SETUP.  | 00000000
001321 | 2016/11/15 11:24:25 | cp         | warn   |AFC: Repeat previous log entry: 1 time  | 00000000
001322 | 2016/11/15 11:24:25 | cp         | warn   |AFC: BCAFCUTL_report_invalid_mc_msg: TONE_CADENCE on chan 21 received in invalid state=AFC_OG_SETUP.  | 00000000
001323 | 2016/11/15 11:24:30 | cp         | warn   |AFC: Repeat previous log entry: 1 time  | 000000
Not definitively, TONE CADENCE means something with tone detection like busy tone or dial tone detection, decoder would probably have something to do with DTMF detection...

TBH, those logs look pretty minor and are simple warnings, not errors or alarms... I would just ignore them unless the customer has a complaint. Mitel equipment is known for over-logging, and here you're talking a dozen entries in 3 days, I would sleep just fine closing the ticket as NTF.
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