Author Topic: Analog Server Unit Configuration fail to update.  (Read 1743 times)

Offline consta

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Analog Server Unit Configuration fail to update.
« on: November 16, 2016, 10:57:51 AM »
We're working on a Mitel 3300 icp with an ASU2 attached to it where one of the 16ONS card failed. We got a replacement 24port ons card from Mitel in which we were told that the 16port has been discontinued. The card was installed and got a minor alarm;

cab Shelf Slot     Card Description          total faults
4      1      1   | MC284AX 16 port ONS |  16

we have gone into >>System Configuration >>Unit/Modules.. to try changing/delete the ASU configuration of the programmed card slot 1 where the new 24port ons card is installed which then gives an error (Device is not deassigned).

I have checked the >>Maintenance commands>> STATE 4 1 1
----------------------------------------------------------------------------   
  Location    | Device               | State          |  Owner  | ID  |Status   
----------------------------------------------------------------------------   
 4 1  1   1   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1   2   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1   3   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1   4   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1   5   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1   6   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1   7   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1   8   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1   9   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1  10   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1  11   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1  12   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1  13   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1  14   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1  15   | ONS on ASU II/PER    | Unassigned     |         |     |         
 4 1  1  16   | ONS on ASU II/PER    | Unassigned     |         |     |         

Really thought this was a PNP card since there was a card there before and that it would utilize the first 16port of the 24port ons card.

Any ideas are welcomed!!!
thanks mcuh..


Offline mszodiac

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Re: Analog Server Unit Configuration fail to update.
« Reply #1 on: November 16, 2016, 11:27:58 AM »
Did you run the BUSY 4 1 1 command first before changing the programmed type under Analog Services Units form?

Offline consta

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Re: Analog Server Unit Configuration fail to update.
« Reply #2 on: November 16, 2016, 11:38:58 AM »
Yes  i did and got:
MC286AA 24 Port ONSP at location 4 1 1 1  Busy Failed                           
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 2  Busy Failed                           
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 3  Busy Failed                           
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 4  Busy Failed                           
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 5  Busy Failed                           
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 6  Busy Failed                           
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 7  Busy Failed                           
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 8  Busy Failed                           
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 9  Busy Failed                           
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 10  Busy Failed                         
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 11  Busy Failed                         
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 12  Busy Failed                         
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 13  Busy Failed                         
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 14  Busy Failed                         
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 15  Busy Failed                         
Reason - Circuit is unassigned                                                 
MC286AA 24 Port ONSP at location 4 1 1 16  Busy Failed                         
Reason - Circuit is unassigned                                                 

Offline consta

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Re: Analog Server Unit Configuration fail to update.
« Reply #3 on: November 17, 2016, 03:26:31 PM »
Thanks (mszodiac) for reaching out..

I got it sorted out after two long days of going through the system.
Really thought it was a plug and play case where the system would recognize the new 24port card and assign it, but no no no... The  >>System Configuration >>Unit/Modules would allow me to update the installed card.
1. all extensions assigned to the Circuit 4 1 1 had to be removed , due to the fact that it wouldn't allow to be Busied them out (all 16).
2. run Busy on circuit 4 1 1 .  >>System Configuration >>Unit/Modules >> ASU configuration then allow to change the old 16port to the 24port ons card and  all smilesssssss :D Well apart from creating the extensions again

Minor error gone and got tone every extension...



Offline mszodiac

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Re: Analog Server Unit Configuration fail to update.
« Reply #4 on: November 18, 2016, 08:03:07 AM »
Aah.  Error on my part too.  I assumed you deleted the extensions first.

Thanks for your update.  I'm glad you got it working.


 

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