Author Topic: Override DND for paging  (Read 2038 times)

Offline magnus

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Override DND for paging
« on: November 02, 2016, 09:52:00 AM »
I have a customer that is using paging in their office for safety concerns. However, a lot of the staff tend to put their phone in DND.
Is there a way someone can use an override command so that paging calls reach all users?


Offline dwayneg

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Re: Override DND for paging
« Reply #1 on: November 02, 2016, 10:01:20 AM »
Sorry, Do Not Disturb by definition prevents you from being disturbed, even by paging,  There is no way to change this.  Also, anyone on a call won't hear pages.  If security is a concern I'd suggest adding "overhead" paging throughout the facility so that everyone can hear.  Valcom, Viking and others can interface with the PBX so a single page from a phone will go to speakers plus any available phones.

Offline acejavelin

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Re: Override DND for paging
« Reply #2 on: November 02, 2016, 10:06:49 AM »
If users forward calls to VM instead of using DND, they can still receive pages... Otherwise what dwayneg says is accurate.

Offline DND ON

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Re: Override DND for paging
« Reply #3 on: November 02, 2016, 09:17:02 PM »
Paging through phones should never be considered part of a safety or emergency plan, as a phone in use or DND will not receive pages. Entire sections of the building could be without coverage.
« Last Edit: November 02, 2016, 10:30:05 PM by DND ON »


 

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