Hello everyone,
I'm onsite doing an install, and because of time constraints, I would appreciate your soonest response.
I have Nupoint mailboxes assigned to each of the 5330e IP phones registered on MCD 3300. However, when I press the voicemail envelope key on the phones, I just get the message "Welcome to the message center. Please enter a mailbox..." instead of getting prompted for the passcode.
I have checked the COS on the phones, the FCOS on the mailboxes. I'm not sure what else to check. It's obvious that the CLID is not reaching Nupoint.
What else can I check? Thank you!