Author Topic: UC 3 Advanced  (Read 3216 times)

Offline dinger123

  • Contributer
  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
UC 3 Advanced
« on: July 15, 2010, 03:58:02 PM »
I had UC Advanced 3.0 client working on PC for quite sometime and everything was fine. Windows did an update and now it will not start. It crashes when connecting web services. Any thoughts? Error message is attached. I have uninstalled the Windows Update, but no luck.



Offline Mitel100

  • Sr. Member
  • ****
  • Posts: 262
  • Country: gb
  • Karma: +6/-0
    • View Profile
Re: UC 3 Advanced
« Reply #1 on: July 19, 2010, 08:49:45 AM »
The best thing I would do is to un-install and re-install the UCA client.

Offline v2win

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 628
  • Country: us
  • Karma: +11/-0
    • View Profile
Re: UC 3 Advanced
« Reply #2 on: July 19, 2010, 02:02:05 PM »
Also in your user\appdata folder there are some settings you might want to delete.

Offline Mattmayn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1069
  • Country: vi
  • Karma: +14/-0
    • View Profile
Re: UC 3 Advanced
« Reply #3 on: July 20, 2010, 07:18:41 AM »
I think you must delete those files. The uninstall leaves them and you must manually delete them. If not you most likely will have the same issue after the reinstall.

Offline dinger123

  • Contributer
  • *
  • Posts: 5
  • Karma: +0/-0
    • View Profile
Re: UC 3 Advanced
« Reply #4 on: July 23, 2010, 10:44:16 AM »
Deleting the files/folders from users\appdata and re-installing did the trick. Everything is working great!


 

Sitemap 1 2 3 4 5 6 7 8 9 10