Author Topic: User account login for NuPoint  (Read 3165 times)

Offline mpprevost

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User account login for NuPoint
« on: September 27, 2016, 05:23:14 PM »
We are in the process of switching from our current 3rd party voicemail system to the Mitel NuPoint. So far everything is going as planned, however we use different accounts for each person that has access to the voicemail/controllers. I'm trying to set them up for the NuPoint, however when I try to log in using any account besides admin I get a windows diaglog box that wants me to put in my credentials again. Doesn't matter how many times I put in the same info, it won't take it. I've tried changing it from VPN user to non and changing the password to be the same as the admin account. Is there a way to add more admin accounts to log in like we have on our controllers?


Offline lundah

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Re: User account login for NuPoint
« Reply #1 on: September 28, 2016, 12:25:03 PM »
Is it a standalone system or part of a MiCollab install? What webpage are you using to log in?

Offline mpprevost

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Re: User account login for NuPoint
« Reply #2 on: September 28, 2016, 01:26:30 PM »
I believe it's standalone. We aren't using the UCC licensing so I'm assuming that. We currently do not use the MiCollab but will probably use it soon. With our partner knowing that I'm not sure if they went ahead and setup the server as if MiCollab was with it. I have a server that I go to that's https://IP/server-manager. Once i go there I choose the Nupoint Web Console under applications. I've created the user account under the server manager, but when I make an account under the web console I get an error.

Offline lundah

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Re: User account login for NuPoint
« Reply #3 on: September 29, 2016, 09:35:23 AM »
I believe it's standalone. We aren't using the UCC licensing so I'm assuming that. We currently do not use the MiCollab but will probably use it soon. With our partner knowing that I'm not sure if they went ahead and setup the server as if MiCollab was with it. I have a server that I go to that's https://IP/server-manager. Once i go there I choose the Nupoint Web Console under applications. I've created the user account under the server manager, but when I make an account under the web console I get an error.

That's because users can't log in via server manager, you have to use http://<server FQDN or IP>/npm-pwg for the user login page.

Offline lundah

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Re: User account login for NuPoint
« Reply #4 on: September 29, 2016, 02:21:40 PM »
Sorry, I gave you the page for the users to log in and view their own messages. If you need a secondary admin login, try http://<FQDN/IP>/npm-admin


 

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