Author Topic: Upgrade Standalone 3300 to Enterprise  (Read 2421 times)

Offline Saltrock23

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Upgrade Standalone 3300 to Enterprise
« on: September 20, 2016, 05:56:36 AM »
Hi

How easy is this process, will i run in to any license difficulties with doing an upgrade or is it even possible.  Do i just buy the enterprise software or is there an upgrade path?


Offline acejavelin

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Re: Upgrade Standalone 3300 to Enterprise
« Reply #1 on: September 20, 2016, 06:49:36 AM »
Hi

How easy is this process, will i run in to any license difficulties with doing an upgrade or is it even possible.  Do i just buy the enterprise software or is there an upgrade path?
There is a standalone to enterprise migration license... It's just a license, apply it, sync to AMC and reboot.

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« Last Edit: September 20, 2016, 07:54:58 AM by acejavelin »

Offline jcnick

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Re: Upgrade Standalone 3300 to Enterprise
« Reply #2 on: September 20, 2016, 05:15:08 PM »
Before you add the license get a complete backup. After the sync with AMC the system will let you know to "restore database and reboot". I just added one a few days ago luckily I pulled a backup first

Offline sarond

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Re: Upgrade Standalone 3300 to Enterprise
« Reply #3 on: September 20, 2016, 11:43:31 PM »
Be careful with this, there is more than just the base standalone to enterprise upgrade.

There is also an upgrade cost for each user/acd. essentially you pay the price difference between standard and enterprise for each user licensed.

Offline martyn

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Re: Upgrade Standalone 3300 to Enterprise
« Reply #4 on: September 23, 2016, 12:27:04 AM »
Be careful with this, there is more than just the base standalone to enterprise upgrade.

There is also an upgrade cost for each user/acd. essentially you pay the price difference between standard and enterprise for each user licensed.
Yes, there is a spreadsheet that calculates what is needed ($$$ and parts wise) in order to be able to migrate, which all depends on the number of users, features, etc.


 

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