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Author Topic: Phone Display  (Read 1247 times)

Offline julienhautot

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Phone Display
« on: July 22, 2016, 11:36:05 AM »
Hi all

i am looking for little help on 5020 Softphone on Micollab CLient
i am trying to present the calling number on a supervised transfert

call are going througth NPM Call Flow (schedule and supervised transfert with busy and no answer handling)

do you have a solution or hack to display the calling number before answering ?
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Offline sarond

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Re: Phone Display
« Reply #1 on: July 22, 2016, 07:12:59 PM »
The thing I can think to try setting COS Option 'Display Held Call ID on Transfer' to yes.
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Offline julienhautot

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Re: Phone Display
« Reply #2 on: July 26, 2016, 05:16:00 AM »
already set to yes

work fine for blind transfer and supervised transfer after answer but not before answering  :(
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Offline sarond

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Re: Phone Display
« Reply #3 on: July 26, 2016, 05:26:51 AM »
Is it enabled on all the COS all the way through anything it touches, trunk, station etc...
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