Author Topic: Removing Numbers/MACs from Inventory  (Read 1401 times)

Offline ChadH

  • Jr. Member
  • **
  • Posts: 47
  • Country: us
  • Karma: +0/-0
    • View Profile
Removing Numbers/MACs from Inventory
« on: June 21, 2016, 08:13:52 AM »
Weird issue....When reprogramming a phone for a new user, the old extension is still showing even after they were removed from the system.  What I've found is that some old numbers & MACs are showing in the Programmed IP Telephones (under Maintenance), on the secondary MCD, but not the primary (where it was programmed on and deleted from).  And the same for Numbers/MACs on the secondary.  It appears I have a sync issue, however, how can I delete these entries?  There isn't an option from the Inventory, that I can see.


Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Removing Numbers/MACs from Inventory
« Reply #1 on: June 21, 2016, 01:18:42 PM »
Start by doing a GDM Check in maintenance.
If it sees errors then do a GDM Repair.

If no errors then resync the elements.

Ralph

Offline ChadH

  • Jr. Member
  • **
  • Posts: 47
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: Removing Numbers/MACs from Inventory
« Reply #2 on: June 21, 2016, 01:23:00 PM »
Thanks Ralph.  Will running the repair interrupt any voice services?

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Removing Numbers/MACs from Inventory
« Reply #3 on: June 21, 2016, 05:06:06 PM »
No.

Ralph


 

Sitemap 1 2 3 4 5 6 7 8 9 10