« previous next »
Pages: [1]   Go Down

Author Topic: Where do I set the amount of rings before going to Voicemail  (Read 1193 times)

Offline mleitao

  • Jr. Member
  • **
  • Posts: 41
  • Country: us
  • Karma: +0/-0
    • View Profile
Where do I set the amount of rings before going to Voicemail
« on: June 27, 2016, 02:15:20 PM »
I have a few users that there extensions are not redirecting to there voicemail, some users are fine. I'm not sure where to look to find the discrepency I have a Mitel 3300
Thanks Michael
Logged

Online ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5768
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Where do I set the amount of rings before going to Voicemail
« Reply #1 on: June 27, 2016, 02:58:01 PM »
Check the Call Reroute form.
In the first alternative column you will see a number there.
If it's '1' try changing it to a '2'.

Ralph
Logged

Offline mleitao

  • Jr. Member
  • **
  • Posts: 41
  • Country: us
  • Karma: +0/-0
    • View Profile
Re: Where do I set the amount of rings before going to Voicemail
« Reply #2 on: June 27, 2016, 03:18:28 PM »
Thank you Ralph, you rock the house!
Logged

Offline VinceWhirlwind

  • Hero Member
  • *****
  • Posts: 899
  • Country: au
  • Karma: +31/-0
    • View Profile
Re: Where do I set the amount of rings before going to Voicemail
« Reply #3 on: June 28, 2016, 02:00:52 AM »
Next question will be - why are calls being re-routed to VMBox 1004...
Logged

Offline phiphi

  • Contributer
  • *
  • Posts: 13
  • Country: fr
  • Karma: +0/-0
    • View Profile
Re: Where do I set the amount of rings before going to Voicemail
« Reply #4 on: June 30, 2016, 09:58:46 AM »
Hi,

Maybe in Call Rerouting section, it's configured directly to VMBox 1004 ?

Thanks.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10