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Author Topic: Where do I set the amount of rings before going to Voicemail  (Read 1175 times)

Offline mleitao

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Where do I set the amount of rings before going to Voicemail
« on: June 27, 2016, 02:15:20 PM »
I have a few users that there extensions are not redirecting to there voicemail, some users are fine. I'm not sure where to look to find the discrepency I have a Mitel 3300
Thanks Michael
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Online ralph

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Re: Where do I set the amount of rings before going to Voicemail
« Reply #1 on: June 27, 2016, 02:58:01 PM »
Check the Call Reroute form.
In the first alternative column you will see a number there.
If it's '1' try changing it to a '2'.

Ralph
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Offline mleitao

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Re: Where do I set the amount of rings before going to Voicemail
« Reply #2 on: June 27, 2016, 03:18:28 PM »
Thank you Ralph, you rock the house!
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Offline VinceWhirlwind

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Re: Where do I set the amount of rings before going to Voicemail
« Reply #3 on: June 28, 2016, 02:00:52 AM »
Next question will be - why are calls being re-routed to VMBox 1004...
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Offline phiphi

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Re: Where do I set the amount of rings before going to Voicemail
« Reply #4 on: June 30, 2016, 09:58:46 AM »
Hi,

Maybe in Call Rerouting section, it's configured directly to VMBox 1004 ?

Thanks.
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