I am trying to get our users phones to work with the whole Advanced Voicemail settings of "to reach this users cell phone, press C the 2 key".
If I set the users advanced options and use an internal 4 digit extension, it will forward to the 4 digit extension. If I enter in a users cell phone it will not work.
Class of Service Options are set to "Call Forwarding (external Destination) - yes / Account Code length is set to 4 as I read it should be set to the same digit length of an extension / non verified account code is also set to yes.
What else am I missing? New to this, please be gentle.