Dual LED on 8528 Square System

[jbbts]

Client has square system, and 8528 phones.  Tech is having an issues getting the Green LEDs active.

Main issue is when a user places a call on Hold, it flashes the same color (Red)  and cadence as other calls on hold.

Tech has checked flags and Dual Color LEDS are selected.  What are we missing?

[DND ON]

8528 and 8568 don't have green LEDs.

[jbbts]

That's probably why it won't work, and my oversight.

Anyway to change the cadence  of the button so a busy receptionist would know what call he/she put on hold?

[DND ON]

Not on a squared system.

When the 8528s first came out, no one knew that the phones don't have green LEDs. We had to swap out all of the phones on a new install with 8520s, due to the very same problem you're having. The 8520 is a better phone anyway.

[acejavelin]

Not on a squared system.

When the 8528s first came out, no one knew that the phones don't have green LEDs. We had to swap out all of the phones on a new install with 8520s, due to the very same problem you're having. The 8520 is a better phone anyway.

All true, except the 8520 is discontinued... Not available from Mitel or your designated vendor.

I believe the only 2-color options now are 5330/5340/5360.