MiCollab backups... Do they store Nupoint voice files

[acejavelin]

When you do a backup in the MSL console of MiCollab say to the desktop, are the voice files from NuPoint included in the backup or just the configuration data?

[lundah]

MSL backups will only store the MSL config data. To backup the NuPoint config and messages you have to enter the NuPoint text console and run either a USP or LAN backup in NuPoint.

[acejavelin]

MSL backups will only store the MSL config data. To backup the NuPoint config and messages you have to enter the NuPoint text console and run either a USP or LAN backup in NuPoint.

Really??? Wonder why is it 100MB (I know that isn't large, but it seems bigger than the normal MBG backups of like 3-5MB)...

So each individual blade like MBG, AWC, etc, all need to be backed up individually for things like an update (this is vMiCollab 6.0) or disaster restore? I thought the a point of having everything in one server was you could backup everything at one???

[bluewhite4]

MSL backups will only store the MSL config data. To backup the NuPoint config and messages you have to enter the NuPoint text console and run either a USP or LAN backup in NuPoint.

I've done full restores of MAS/MiCollab systems and had the NuPoint data transfer. Standalone NuPoint used to require two seperate backup and restores, but MAS/MiCollab has been doing this for a while.

I would point you to the release notes of NuPoint 8.1 for this:
"After you upgrade NuPoint UM software on a standalone VMware platform, the system will automatically restore the software blades and NuPoint database. Previously, these steps had to be performed manually."

[bluewhite4]

Really??? Wonder why is it 100MB (I know that isn't large, but it seems bigger than the normal MBG backups of like 3-5MB)...

So each individual blade like MBG, AWC, etc, all need to be backed up individually for things like an update (this is vMiCollab 6.0) or disaster restore? I thought the a point of having everything in one server was you could backup everything at one???

No, the singular backup from a MAS/MiCollab server will restore the data for all the blades, including NuPoint.

[acejavelin]

Really??? Wonder why is it 100MB (I know that isn't large, but it seems bigger than the normal MBG backups of like 3-5MB)...

So each individual blade like MBG, AWC, etc, all need to be backed up individually for things like an update (this is vMiCollab 6.0) or disaster restore? I thought the a point of having everything in one server was you could backup everything at one???

No, the singular backup from a MAS/MiCollab server will restore the data for all the blades, including NuPoint.

Whew... That is what I thought... so it includes voice data (the messages and greetings) as well?

[bluewhite4]

My experience is that it does include messages and greetings.

[acejavelin]

My experience is that it does include messages and greetings.

OK, that was my only *real* question... lundah's comment just threw me off and made me question myself, thanks for the confirmation of info.

[johnp]

MiCollab back up does Nupoint from what I've seen. You can also back up Nupoint from the console, but there isn't a way to do a restore.

[boycey9]

I can confirm all backs up and succesfully restores including messages and even MWI status.

[acejavelin]

So in the case of it containing a MiVoice Business Express (3300) blade, that database and configuration is backed up and restored as well?

[bluewhite4]

So in the case of it containing a MiVoice Business Express (3300) blade, that database and configuration is backed up and restored as well?

I just did an upgrade to one of those a few weeks ago, and can confirm that the 3300/MCD is included in the backup. (Which I was honestly surprised by.)