Inter-Tel Mitel 5000 T1/E1 PRI 580.2700 Primary Interface Module REV AR
I installed a PRI about 30 days ago.
There was a storm. It knocked the area off line.
(not just us - several blocks)
The PRI will not come back up.
The PRI provider says their equipment is ok.
What log(s) do I look at, and how can I tell anything about
System Alarm 114
Do I need a new card?
[12Apr16 12:10:46] rch_app[INFO]:
====================================================================
[12Apr16 12:10:46] rch_app[INFO]: Resource Command Handler Started...
[12Apr16 12:10:46] rch_app[INFO]: tdm_to_chan_map_t: success connecting to shared memory
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0080 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0081 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0082 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0083 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0084 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0085 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0086 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0087 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0088 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0089 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 008A associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 008B associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 008C associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 008D associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 008E associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 008F associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0090 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0091 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0092 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0093 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0094 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0095 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0096 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0097 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0098 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 0099 associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 009A associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 009B associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 009C associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 009D associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 009E associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: TDM slot 009F associated with channel FFFF
[12Apr16 12:10:46] rch_app[INFO]: success attaching to shared memory: /tmp/vm
[12Apr16 12:10:46] rch_app[INFO]: Restart *not* detected
[12Apr16 12:10:46] rch_app[INFO]: CMCI ver libcmci.a-4.14.06, success opening socket to target IntMsp
[12Apr16 12:10:46] rch_app[INFO]: main() - Configuring dual-filter ECAN for internal MSP (Chagall)
[12Apr16 12:10:46] rch_app[INFO]: DSP event thread started.
[12Apr16 12:10:46] rch_app[INFO]: DSP Periodic thread started.
[12Apr16 12:10:46] rch_app[INFO]: DSP modem supervisor thread started.
[12Apr16 12:10:46] rch_app[INFO]: Country code is 0
[12Apr16 12:10:46] rch_app[INFO]: Downloading NA DSP code.
[12Apr16 12:10:46] rch_app[INFO]: Put DSP into reset
[12Apr16 12:10:46] rch_app[INFO]: dsp clear reset
[12Apr16 12:10:46] rch_app[INFO]: DSP download Verified!
[12Apr16 12:10:46] rch_app[INFO]: Send the DSP off-line messages to CP
[12Apr16 12:10:46] rch_app[INFO]: MDM_DBG *** modem_is_ready failed 10 times!
[12Apr16 12:10:46] rch_app[INFO]: DSP 1 online.
[12Apr16 12:10:46] rch_app[INFO]: LCD APP: LCD Application Started...
[12Apr16 12:10:46] rch_app[INFO]: LCD APP: pid 886
[12Apr16 12:10:46] rch_app[INFO]: LCD APP: Waiting for ONLINE from Call Processing
[12Apr16 12:10:46] rch_app[INFO]: ARM Code Version = v10_24_03_16
[12Apr16 12:10:46] rch_app[INFO]: SPU Code Version = C64V_7_8_16
[12Apr16 12:11:12] rch_app[INFO]: Creating thread to process sysq messages
[12Apr16 12:11:13] rch_app[ERR]: set_exim_satellite() - Error enabling smtp authentication
[12Apr16 12:11:15] rch_app[ERR]: cd_get_endpoint_version() - Invalid library args id: 0 dt: 0x00bd fw: 3 main:
[12Apr16 12:11:15] rch_app[ERR]: cd_get_endpoint_version() - Invalid library args id: 0 dt: 0x00be fw: 3 main:
[12Apr16 12:11:15] rch_app[ERR]: cd_get_endpoint_version() - Invalid library args id: 0 dt: 0x00c2 fw: 3 main:
[12Apr16 12:11:15] rch_app[ERR]: cd_get_endpoint_version() - Invalid library args id: 0 dt: 0x00c3 fw: 3 main:
[12Apr16 12:11:15] rch_app[ERR]: cd_get_endpoint_version() - Invalid library args id: 0 dt: 0x00c8 fw: 3 main:
[12Apr16 12:11:15] rch_app[ERR]: cd_get_endpoint_version() - Invalid library args id: 0 dt: 0x00c9 fw: 3 main:
[12Apr16 12:11:15] rch_app[ERR]: cd_get_endpoint_version() - Invalid library args id: 0 dt: 0x00cb fw: 3 main:
[12Apr16 12:11:15] rch_app[ERR]: cd_get_endpoint_version() - Invalid library args id: 0 dt: 0x00cc fw: 3 main:
[12Apr16 12:11:44] rch_app[ERR]: error response rcvd from target IntMsp, channel 65535, fcode 0x1
result_code: 0xa1a index: 17 cmd_type: 121 cmd_class: 194
[12Apr16 12:11:54] rch_app[INFO]: LCD APP: Received ONLINE from CP
[12Apr16 12:11:54] rch_app[INFO]: rsc_cmd_hdlr_t::initialize() - Requesting Country.
[12Apr16 12:11:54] rch_app[INFO]: LCD APP: Requesting system version from CP
[12Apr16 12:11:55] rch_app[INFO]: Country code is 0
[12Apr16 12:11:55] rch_app[INFO]: Downloading NA DSP code.
[12Apr16 12:11:55] rch_app[INFO]: Put DSP into reset
[12Apr16 12:11:55] rch_app[INFO]: dsp clear reset
[12Apr16 12:11:55] rch_app[INFO]: DSP download Verified!
[12Apr16 12:11:55] rch_app[INFO]: Send the DSP off-line messages to CP
[12Apr16 12:11:55] rch_app[INFO]: rsc_cmd_hdlr_t::ccc_rsc_country_response: Country is 0.
[12Apr16 12:11:55] rch_app[INFO]: MDM_DBG *** modem_is_ready failed 10 times!
[12Apr16 12:11:55] rch_app[INFO]: DSP 1 online.
[12Apr16 12:11:55] rch_app[INFO]: LCD APP: Requesting system type from CP
[12Apr16 12:11:56] rch_app[INFO]: LCD APP: Requesting system alarms from CP
[12Apr16 12:11:56] rch_app[INFO]: LCD APP: Registered to recieve system alarms from CP
[12Apr16 12:11:56] rch_app[ERR]: error response rcvd from target IntMsp, channel 65535, fcode 0x425
result_code: 0x4f index: 24 cmd_type: 2 cmd_class: 6
[12Apr16 12:11:56] rch_app[ERR]: error response rcvd from target IntMsp, channel 65535, fcode 0x425
result_code: 0x4f index: 26 cmd_type: 2 cmd_class: 6
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0060 with TDM slot 0080
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0061 with TDM slot 0081
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0062 with TDM slot 0082
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0063 with TDM slot 0083
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0064 with TDM slot 0084
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0065 with TDM slot 0085
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0066 with TDM slot 0086
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0067 with TDM slot 0087
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0068 with TDM slot 0088
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0069 with TDM slot 0089
[12Apr16 12:11:57] rch_app[INFO]: associating channel 006A with TDM slot 008A
[12Apr16 12:11:57] rch_app[INFO]: associating channel 006B with TDM slot 008B
[12Apr16 12:11:57] rch_app[INFO]: associating channel 006C with TDM slot 008C
[12Apr16 12:11:57] rch_app[INFO]: associating channel 006D with TDM slot 008D
[12Apr16 12:11:57] rch_app[INFO]: associating channel 006E with TDM slot 008E
[12Apr16 12:11:57] rch_app[INFO]: associating channel 006F with TDM slot 008F
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0070 with TDM slot 0090
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0071 with TDM slot 0091
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0072 with TDM slot 0092
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0073 with TDM slot 0093
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0074 with TDM slot 0094
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0075 with TDM slot 0095
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0076 with TDM slot 0096
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0077 with TDM slot 0097
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0078 with TDM slot 0098
[12Apr16 12:11:57] rch_app[INFO]: associating channel 0079 with TDM slot 0099
[12Apr16 12:11:57] rch_app[INFO]: associating channel 007A with TDM slot 009A
[12Apr16 12:11:57] rch_app[INFO]: associating channel 007B with TDM slot 009B
[12Apr16 12:11:57] rch_app[INFO]: associating channel 007C with TDM slot 009C
[12Apr16 12:11:57] rch_app[INFO]: associating channel 007D with TDM slot 009D
[12Apr16 12:11:57] rch_app[INFO]: associating channel 007E with TDM slot 009E
[12Apr16 12:11:57] rch_app[INFO]: associating channel 007F with TDM slot 009F