trying to figure out the best way to achieve the desired result.
Here is what the customer has....
Calls placed to a DID ring two phones (Ext 101, 102)
If the call is unanswered it goes to vm101
To do this I created a hunt group with a Phone Extension list (101, 102) as the only member
Recall is set to send the caller to a CRA, which in turn transfers them directly to vm101
This works fine
Customer has now ask for the ability to have calls ring both phone even when they are in use.
I don't believe this is possible using a hunt group but maybe I am wrong.
I was thinking of just routing the DID directly to Extension 101 and adding a secondary extension on Ext 102
Anyone have a better idea?