Skype for Business plugin

[maxbernard]

Hello

I am new to MiCollab and have never had any dealings with Skype for Business Plugin, my customer is having the following issues and advise would be appreciated.
We have a few issues. All to do with the Skype for Business plugin.
•   It crashes a lot – sometimes we can’t solve this so we put the users on the full client
•   The plugin vanishes. We can sometimes get it back by clicking around. If not, force close and re-open brings it back.
•   We still have issues of calls not always getting closed down correctly and vanishing.
•   It doesn’t work with Office 2016. This may be a big issue for us soon.
•   Be nice to have call control features as in the full client. So we can program a key or button to answer calls.

thanks as aways

Max

[akuhn]

Have not played with the plugin.  Can you post a link as to where to download?

I have found that integration between MiCollab and Office got sticky once we went to Office 2013 via 365.  As a crude workaround, I would go into Windows Programs and Features and change the Micollab installation so that there was no integration with anything, including office.  All red X's. 

I'm not sure how that would affect the plug in, but it's something you might want to play with.