Author Topic: Manual Software Install Assistance  (Read 3730 times)

Offline irongladiator

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 346
  • Country: us
  • Karma: +13/-0
    • View Profile
Manual Software Install Assistance
« on: March 31, 2016, 02:14:11 PM »
Hello Fellow Mitel Techs,
I'm set to manually install a Mitel ICP Controller CX. This was a retired unit so the database that is currently in there can be wiped. Essentially we are to upgrade the system software to 7.2 for ensure factory defaults are in place for future use.

I have thus far attempted to run the MiVoice Business System Installer (With 13.2.1.25 software), which seemed to work but then got hung up on a process, I let it sit for 3 hours before calling it. Now the system will not boot to ESM at all. I have connected via VX Works but this being my 1st time installing the system software not really sure what to do.

I have Filezilla Server software and created a "User" called ftp and shared the 13.2.1.25 folder with this user. Not sure how to configure the VX Works so that it will go out and grab this software and install it.

Any help appreciated.

Thanks,
-Iron


Offline irongladiator

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 346
  • Country: us
  • Karma: +13/-0
    • View Profile
Re: Manual Software Install Assistance
« Reply #1 on: March 31, 2016, 02:15:53 PM »
**UPDATE**

All,
The VX Works command "c" is:

[VxWorks Boot]: c

'.' = clear field;  '-' = go to previous field;  ^D = quit

boot device          : motfcc0
processor number     : 0
host name            : bootHost
file name            : Boot_Install
inet on ethernet (e) : 10.20.14.5:ffffff00
inet on backplane (b):
host inet (h)        : 10.20.14.10
gateway inet (g)     : 10.20.14.1
user (u)             : ftp
ftp password (pw) (blank = use rsh):
flags (f)            : 0x0
target name (tn)     :
startup script (s)   :
other (o)            : motfcc


Thanks,
-Iron

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Manual Software Install Assistance
« Reply #2 on: March 31, 2016, 03:20:30 PM »
That looks right.
Do you see it attempting to hit the fileZilla server?
I'd also see if you can reach that FileZilla server from a different PC just to be sure you're not blocked by a windows firewall or something.
If you can get to it be sure you see the Boot_Install file.

Ralph

Offline irongladiator

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 346
  • Country: us
  • Karma: +13/-0
    • View Profile
Re: Manual Software Install Assistance
« Reply #3 on: March 31, 2016, 04:09:24 PM »
That looks right.
Do you see it attempting to hit the fileZilla server?
I'd also see if you can reach that FileZilla server from a different PC just to be sure you're not blocked by a windows firewall or something.
If you can get to it be sure you see the Boot_Install file.

Ralph

Hi ralph,
I went to lunch, but when I came back to see what else I may be missing my Filezilla Server showed this:



What are my next set of steps that I should be doing?

Thanks,
-Iron
« Last Edit: April 01, 2016, 01:40:52 PM by irongladiator »

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Manual Software Install Assistance
« Reply #4 on: March 31, 2016, 04:26:35 PM »
That looks right too.
You may want to post what your putty session looks like connected to your controller.
Lets see what it's doing.

Ralph

Offline irongladiator

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 346
  • Country: us
  • Karma: +13/-0
    • View Profile
Re: Manual Software Install Assistance
« Reply #5 on: March 31, 2016, 04:30:03 PM »
That looks right too.
You may want to post what your putty session looks like connected to your controller.
Lets see what it's doing.

Ralph

Hi ralph,
(Using Hyper Terminal) But, oddly enough, It doesn't say anything different since I went to lunch and came back. Thoughts?

Thanks,
-Iron

Offline irongladiator

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 346
  • Country: us
  • Karma: +13/-0
    • View Profile
Re: Manual Software Install Assistance
« Reply #6 on: March 31, 2016, 04:32:02 PM »
All,
I entered in "Reboot", then "@".......seems to be doing a whole slew of stuff (As well as the Filezilla Server).....will update shortly.

Thanks,
-Iron

Offline irongladiator

  • Global Moderator
  • Sr. Member
  • *****
  • Posts: 346
  • Country: us
  • Karma: +13/-0
    • View Profile
Re: Manual Software Install Assistance
« Reply #7 on: March 31, 2016, 05:31:10 PM »
All,
Hallelujah! Though....I'm still not sure what I did to get this one to fire but looks like it has made it!



Thanks all.
-Iron


 

Sitemap 1 2 3 4 5 6 7 8 9 10