Author Topic: Mivoice Business incoming call problems  (Read 941 times)

Offline nowickj

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Mivoice Business incoming call problems
« on: March 24, 2016, 05:32:31 PM »
Hello.
I have Mivoice Business with 4 BRI liks. If I make incoming call ther is no any statement but there is short "bip" and thats all. I have contakted with provider and He tell Me that He has everything all right and problem must by in Mitel. I have connected another PBX to those BRI and incoming call works.

I will explain how the system is configured. If somebody calls to the main number will be played back announcement indicating that a person can wait to connect to the operator or dial an extension.
If I make outgoing calls everything works correctly. It presented a number that is set in DID Ranger for CPN Substitution.

Can You tell Me where should I start problems?


Offline x-man

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Re: Mivoice Business incoming call problems
« Reply #1 on: March 25, 2016, 06:13:14 AM »
What is your setup for call flow in programming? have you setup an auto attendant recorded the message sett DDI to map to voicemail?


 

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